Village Pointe Toyota

4.5

Car Dealers
Omaha, NE

About this business

Automotive Car Dealers

Location details

18201 Cuming Street, Omaha, NE, 68022, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 8:00 p.m.
Tue	7:00 a.m. to 8:00 p.m.
Wed	7:00 a.m. to 8:00 p.m.
Thu	7:00 a.m. to 8:00 p.m.
Fri	8:30 a.m. to 6:00 p.m.
Sat	8:30 a.m. to 6:00 p.m.
Sun	Closed

4.57,754 reviews

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Mnsdil

8 years ago

Exceptional Customer Service! Tony Monette made our car buying experience seamless and fun. He has such caring approach and made us feel like family. He was very patient, knowledgeable with explaining all the great features of our preferred car, and he has a great sense of humor. Jeff Losee was very helpful and prompt when I initially contacted the. Jim, The Sales Manager was very approachable and provided us a great deal and service. My family also enjoyed our time with Sharrieff who is so fantabulous and made the financing... read more

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your vehicle! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!

Happy Tundra Owner

8 years ago

Toyota Tundra purchase and happy customer We had a great experience at Village Pointe. Our Salesperson, Jim Paulsen, was knowledgeable, answered all our questions about the Tundra. He greeted us at the door, friendly, patient and cared to make sure we were informed about getting the right truck. Our Finance person, Larry Thomas was friendly and very helpful. He explained clearly and precisely all the paperwork and answered all our questions. Would definitely recommend this team of people.

Business response:

Thank you for the great review! We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! We really appreciate your feedback. We'll see you next time!

Recent Buyer

8 years ago

Great Experience Justin and the finance person I worked with were both great to work. Justin met all my requests and always responded to my questions immediately.

Business response:

Thanks for the great review! Justin is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We appreciate your business and we look forward to a long relationship with you!

Ann

8 years ago

Friendly staff! The staff were friendly and very helpful! They tried to answer all the questions I had and helped me find the car I would want!

Business response:

Thanks for the great review, Ann! We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

happy customer

8 years ago

great customer service Mike Hansen is great. Helpful, friendly,and truly cares about the customer. Her listened to what I wanted and helped me get exactly that. I will recommend Mike to all my friends and family.When the time comes I will buy another car from Mike and Village Pointe Toyota.

Business response:

Thank you for the review and recommendation! Mike is a great asset to our team and we’re glad you could experience his passion and commitment to customer service. We really appreciate your business and we look forward to working with you again in the future!

Ben24

8 years ago

Good experience We had a good experience buying our pre-owned vehicle! They were reasonable to negotiate with and their body shop did a great job removing some scratches and dents from our vehicle.

Business response:

Thanks for the great review! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

FHayes

8 years ago

Toyota Tacoma Purchase Sicilia was great. She had a pleasant personality, was patient and explained everything well. She also sit in the car with us and explained some of the more important features of the controls. She offered us refreshments and was all around a great experience for us. The reason I rated the dealership a 4 instead of a 5 was because the experience with the finance individual (not sure of his name) was less than satisfactory. He did a good job explaining additional warranty options that are available, but ... read more

Business response:

Thank you so much for your business and your suggestions for improvement! We really value your input, and we hope to make these improvements soon. We're glad that everything else about your visit was to your satisfaction, and we thank you for the purchase of your new car! It's great to have you as a customer and we are glad to have you as part of our family!

jv2018

8 years ago

First Toyota. Couldn't be happier. I did my homework before coming to Village Pointe. I knew what I wanted coming in the door, and they were able to find exactly what I was looking for. They had to bring my black Camry XLE Hybrid in from out of state. They kept me informed throughout the entire process and did everything they could to make sure I was completely satisfied. Very happy with my experience at Village Pointe.

Business response:

Thanks for the great review! We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Village Pointe Toyota! We really appreciate your feedback and we hope you're loving your new Camry!

8 years ago

Our 1st Toyota, we purchased a 2018 Highlander, Amazing We did our homework and the Toyota Highlander came out at the top of the list and Village Point Toyota also came up on the top of the list. We are older and needed the safety features the Highlander offers for our longer trips. The seats are very comfortable and the controls are intuitive, We look forward to years of good service, we liked the 2 years or 25,000 miles of service included with our new Highlander.

Business response:

Thanks for the wonderful review, JR! We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. We really appreciate your business and we wish you many happy miles in your new Highlander!