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Village Pointe Toyota Service

4.8

About this business

Location details

18201 Cuming St, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,251 reviews
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JB's profile image
JB 
8 years ago

Ask for Tony! I found the vehicle online and went to the dealership to view in person. The vehicle was traded in the day before, so it had not yet been detailed and cleaned. I was interested in the vehicle, but did not want to complete the transaction until I was able to inspect the vehicle after it has been washed and detailed. The dealership accepted my terms to leave a small deposit to hold the vehicle until I could inspect it. Upon returning two days later, I was pleased with the condition of the vehicle and the transact... read more

Business response:

Thank you so much for your review! We are so happy that you had such a wonderful car buying experience with Tony! We apologize for the inconveniences that you faced. Please don't hesitate to reach out to General Manager, Steve Kurtz, at 402-513-5800 if you have any other questions or concerns. We really appreciate your business and we hope to work with you again in the future! 

Mohammed Saleh's profile image
Mohammed Saleh 
8 years ago

Great experience I was really impressed during the whole process. I was leasing a new corolla. I can assure that I gave those guys some hard time till I made up my mind. They were all very patient, supportive and friendly. I strongly recommend Toyota Village Pointe and their team, specifically Rob, Muhammed Rahman, Justin and Matt Braun. 

Business response:

Thank you so much for your review, Mohammed! We are so pleased that you had such a wonderful experience with our sales team. We really appreciate your business! 

Tjeanr11's profile image
Tjeanr11 
8 years ago

To the point With Corinna Gallaher's masterful orchestration, I was able to get the vehicle of my dreams. She offered a reasonable approach and upfront delivery. Salesman Mike Hanson was not only professional but delightfully personable. He took special consideration to not only my my needs but my wants as well. 

Business response:

Thank you so much for your review! We are so happy that you had such a great car buying experience with Corinna and Mike! We hope you are loving your new car! 

Kim2015's profile image
Kim2015 
8 years ago

Go to Julia! I give 5 stars to Julia Stephenson! She was very knowledgeable and didn't pressure me into buying anything. She answered all of the questions I had. Julia did a phenomenal job, I will be recommending her to everyone I know! Huge thank you to Julia, Jake, and Matt for doing everything they could to get me into the vehicle I wanted and for the best experience I've had at Village Pointe Toyota and this was my 3rd vehicle purchase from them. I always go to Matt Sell in Service and he is very honest and trusting. It'... read more

Business response:

Thank you so much for your outstanding review! We are so happy that you have had such wonderful experiences at our dealership and with our team. We really appreciate your business and we hope you are loving your new car! 

carlover, Vi111's profile image
carlover, Vi111 
8 years ago

My experience at Toyota was excellent! The staff was extremely friendly and focused locating the Toyota I wanted. They were thorough all the way through the process. Thank you Corrina, Rusty and all of her staff. You were wonderful. I love the car. 

Business response:

Thank you so much for your outstanding review! We are so happy that you had such a wonderful car buying experience with our team. We really appreciate your business! 

Cameron's profile image
Cameron 
8 years ago

Worked to find something that worked I was buying a used car and value was my number one priority. Tony was patient and worked hard to make sure that we could find a deal that would work and that I was comfortable with. Matt was upfront and patient explaining the service options available. 

Business response:

Thank you so much for your review, Cameron! We are so happy that you had such a wonderful experience with Tony and Matt. We really appreciate your business! Come back and see us again! 

Steve Ellis's profile image
Steve Ellis 
8 years ago

Trevor made the buying experience more pleasant Trevor was just the right combination of relaxed humor and serious business. He was knowledgeable without pretentious control of conversation. He was very personable and gave up his own golf appointment to see our transaction from start to finish. We certainly appreciate Don, the service manager, for introducing us to the great young man who we are certain has a successful retail career ahead of him. Thank you, Trevor! Steve and Annette 

Business response:

Thank you so much for your review, Steve! We are so happy that you had such a great experience with Trevor and Don! We really appreciate your business! 

Robert Kennedy's profile image
Robert Kennedy 
8 years ago

We Are (and will continue to be) Repeat Customers My mom lives in a small town out-of-state. Last weekend she totaled her car (that she'd just paid off 2 months prior). There wasn't much to pick from locally that fit her budget, so I said I'd look around Omaha. The first person I called was Rusty Russell at Village Pointe Toyota. We'd bought a minivan from him last year...and just as before, Rusty was more than fair to us. He hooked her up with a neatly identical model that was 1 year newer, with 20k fewer miles for almost e... read more

Business response:

Thank you so much for your review, Robert! We are so happy that you and your mother had such a wonderful experience at our dealership and with our team. We really appreciate your business! We look forward to working with you again in the future! 

Deana's profile image
Deana 
8 years ago

Car for my son Terry and Jake were very helpful during my purchase of my vehicle. I am very pleased with the customer service experience and price of the vehicle. They made the process very easy for me and I would definitely go back to Village Pointe Toyota to work with them. 

Business response:

Thank you so much for your review, Deana! We are so happy that you had such a great experience working with Terry and Jake! We really appreciate your business and we look forward to working with you again in the future! 

Frequently asked questions about Village Pointe Toyota Service

How is Village Pointe Toyota Service rated?

Village Pointe Toyota Service has a 4.8 star rating with 2,251 reviews. 

When is Village Pointe Toyota Service open?

Village Pointe Toyota Service is open now. It will close at 6:00 p.m.