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Villas at Cedarhurst

3.8

About this business

Location details

5900 Westower Ct, Richmond, VA, 23225, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.8198 reviews
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Chevin W.'s profile image
Chevin W. 
11 years ago

Abbington Hills Apartments This is a very nice community with friendly neighbors all around. The staff are phenomenal! They really show that they care about the community. We have frequent events for pets, fitness and even a summer luau! It's located minutes away from local shops and entertainment. They also have washer/dryer in 1 bedroom units. The 2 bedrooms don't have washer/dryer in unit but they are conveniently located near the laundry center. And the 2 bedrooms also come with sunken living rooms. I was pleasantly surp... read more

Jessica F.'s profile image
Jessica F. 
11 years ago

Just right for one or two! I looked at a lot of places and Abbington Hills was the most welcoming leasing office of all! They had an available unit in less than a week and the paperwork and move-in process was very smooth. The unit was freshly cleaned and painted. I enjoy living here; the pool and fitness center are great, the maintenance requests are handled quickly and I have always felt very safe. The only issues I have (not complaints) are the squeaky floors, being able to hear the water draining in my neighbor's unit, a... read more

Business response:

Thank you for taking the time to leave Abbington Hills a positive review. We are glad to know that your move to our community was a success. If there is anything we can do to make your experience here even better, please let us know. We can be reached at 804-320-521 or visit abbingtonhills.com. We look forward to serving you! 

Tajenay W.'s profile image
Tajenay W. 
5 days ago

Vehicle break in Very disappointed with management and security. My boyfriend has had his ladders and now his tools stolen from his work truck while parked on the apartment property. Management just told him there have been reports of cars being broken into. If they already know this is happening, what are they doing to improve security? People pay to live here and deserve to feel their property is reasonably safe. Simply acknowledging these incidents isn’t enough. Management needs to take these concerns serious 

Charaje H.'s profile image
Charaje H. 
3 months ago

DONT MOVE HERE! INFESTED WITH COCKROACHES Future residents, please do your research before signing a lease here. My experience with this property has been extremely frustrating. I reported ongoing habitability concerns, including a serious pest issue, and despite bringing these problems to management’s attention, the response was disappointing. Instead of feeling supported as a resident, I felt dismissed and like the solution was simply for me to leave rather than for the actual problems to be fixed. Maintenance concerns wer... read more

Business response:

Thank you for sharing your thoughts with us based on your experience. We want to apologize that your experience did not meet your expectations, particularly regarding the pest concerns and the communication you received from our team. This isn't the standard of service we strive to provide, and we're eager to connect with you to help. Please contact us as soon as you can so we can talk through this feedback. 

Craig A.'s profile image
Craig A. 
5 months ago

8 years in and wishing I was out for 7 I have been in the apartments since 2018, and don't have much good to say about the place. The management team has 0 fks to give about the tenants. The property company will only do improvements to make it appear nice so they can get more clients, but the actual people living here are pissed off. The grounds are not maintained: The dog play area (a tennis court) has cracks all over the area, the bushes come through the decaying fence, and there is regularly dog sht everywhere. Trash is ... read more

Business response:

Thank you for taking the time to share your experience after being part of the community over the course of the past eight years. We’re very sorry to hear how frustrated and disappointed you’ve become with issues concerning property upkeep, pest control, maintenance follow-through, lighting, accessibility, and overall communication. This is not the experience we strive to provide, and we'd like to improve your experience. Please contact us directly at (804) 781-3322 so we can help - your satisfaction is important and we're e... read more

Dorisse B.'s profile image
Dorisse B. 
a year ago

Don’t ever go in the backside of the units I am actually still living there because of the one-year lease that I signed up for. Getting to the house makes me mad, it’s NOT CLEAN at all. Those pretty nice pictures are a scam and they always promise to get landscaping in the area. And yet, I DO have a reminder to pay rent every 1st of the month, and the back area looks like it’s abandoned. YOU HAVE PEOPLE LIVING THERE just so we get noticed!!! 

Ben R.'s profile image
Ben R. 
3 years ago

terrible experience Right when we moved in first day door was broken and would not close, they already did the walk through saying everything was good. Carpet was peeling up, stables everywhere. Car break ins, someone tried to enter without permission. (Very creepy guy claiming to be with Verizon). Windows had no seal causing A/C and heat to over work. A/C broke and freezer broke. Sliding closet door fell off multiple times. Leasing officer was extremely disrespectful multiple times. We also had a cad towed due to a leasing ... read more

Business response:

Thank you for taking the time to share your feedback of our community. Our team would like to know more about the concerns described in your review. At your earliest convenience, please call or email us. We do hope to speak with you soon and resolve these matters to your satisfaction. 

Tai E.'s profile image
Tai E. 
3 years ago

Encourage you to look elsewhere Within a month of living here we’ve already dealt with a flea infestation that the property manager insists we caused, broken water pipes that resulted in flooding, staples sticking out of the carpet, no a/c during a heatwave (we submitted a maintenance request as soon as we realized it wasn’t working and they closed the ticket without ever coming to investigate the issue or even telling us it was being closed), car break-ins, and cars being towed due to the leasing office providing faulty sti... read more

Business response:

Thank you for taking the time to share your feedback of our community. Our team would like to know more about the concerns described in your review. At your earliest convenience, please call or email us. We do hope to speak with you soon and resolve these matters to your satisfaction. 

Ebonie R.'s profile image
Ebonie R. 
3 years ago

Terrible Move-Out Experience I notified the apartment and I received no move-out directions until calling several times and emailing the office until 2/27. At that time, I requested an inspection on 3/6 which Abbington Hills manager mistakenly conducted on 3/13 and stated that I was present for it and working from home (I was not home- I don't work remotely). On 3/21, I sent a written offer to schedule professional cleaning services for my unit as has been requested by previous landlords and received no response. On 3/22, I ... read more

Business response:

We are sorry to hear about your experience. It is important to us that we work with you and improve your opinion. At your earliest convenience, please reach out to us. We look forward to working with you! 

Frequently asked questions about Villas at Cedarhurst

How is Villas at Cedarhurst rated?

Villas at Cedarhurst has a 3.8 star rating with 198 reviews. 

When is Villas at Cedarhurst open?

Villas at Cedarhurst is closed now. It will open tomorrow at 9:00 a.m.