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9221 E Via de Ventura, Scottsdale, AZ, 85258, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
In the refi or new loan process, there's so much that happens behind the scenes and gaps of time that make no sense to the borrower. Being self employed in the COVID year, my refi was challenging. Communication is a must and Allen was great with quick return calls, explanations that made sense and getting it across the finish line. I recommend Allen and his team 100%. Thanks Allen!
Austin and his team, specifically Justin Smith, made the entire process actually pretty simple, non-stressful and almost pleasant (which is not a word I would normally associate with the process of obtaining a home mortgage). Austin and Justin were always available if and when I had any question, and never hesitated to assist when asked. The web portal is also very user friendly and easy to navigate. I cannot express my gratitude enough to have The Bates Team on my side during this process!
Great overall communication and working day round to complete the refinancing process!
Austin Bates was very attentive and did a fantastic job in helping me with my mortgage needs. Austin and Andy were quick to respond to any emails or texts questions I had sent. The Bates Team was great, I would definitely use them again and refer all my friends and family to Austin Bates. Thanks for your outstanding service!
Extremely responsive and experienced.
Very thorough explanations and current communication made this an easy process during a very busy holiday time of year. Thank you!
We appreciate how easy you made it to refi our condo. You are knowledgeable and kept us informed along the way. You were always available to answer any questions.
The speed in which our loan was approved. The simplicity of submitting the documents required for closing. And having quick access to Michael Tedone, to address questions I had. He was prompt and to the point.
Will was very thorough and accommodating with the processing of my loan. My wife and I made changes to our loan refinance in the middle of the process and he never balked. He expeditiously checked and made the needed changes so our time line stayed on track.
V.I.P. Mortgage, Inc. Corporate has a 4.9 star rating with 23,991 reviews.
V.I.P. Mortgage, Inc. Corporate is open now. It will close at 6:00 p.m.