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9221 E Via de Ventura, Scottsdale, AZ, 85258, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Austin & his Team are just the best!
Good communication with Will. Wish the final closing disclosure would have been more timely.
The process was quick and easy. Rob and hit team were responsive to any questions or concerns I had throughout the process.
TODD AND CARRIE WERE GREAT PEOPLE TO WORK WITH
Jeff was very patient and diligent with my loan. He was great at communicating and finding the right loan with the best rate. The over all Team was fantastic making the loan process easy,I will definitely refer him for service in the future.
Communicated and assisted in more than what was required to make it a better experience for us.
Overall I enjoyed my interactions with my lender. However, there were 2 parts of my experience that could have been better: 1) Our loan did not close on time (I believe due to some delays related to the lender) and 2) I felt that I had to submit more documents and paperwork to get things approved (i.e. more months of statements, special documentation from former lender, etc.). I have worked with other lenders and did not need to provide as much documentation.
Todd and his right-arm, Carrie, are a great team to work with. They never make you feel like an inconvenience or a nuisance with any question at any hour of the day. I highly recommend them!
The consistent communication throughout the entire process from Andy and Austin made this the best experience possible. They made themselves available to us at all times to answer our questions. Thank you to the Bates team!
V.I.P. Mortgage, Inc. Corporate has a 4.9 star rating with 22,978 reviews.
V.I.P. Mortgage, Inc. Corporate is closed now. It will open at 9:00 a.m.