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Viva Nissan - El Paso, TX
- El Paso, TX
About this business
Viva Nissan is here for you throughout your entire car ownership experience, from car buying, to financing, to servicing and beyond. But that's not all you can expect from us. For sure, our methods stand out from all the other Nissan dealers you've been to. We understand how finding a good dealership that you can trust with all your vehicle needs can give you peace of mind, that's why we strive to provide outstanding service to each and every customer we meet.
Location details
1310 N Zaragoza Rd, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Don't bother buying a Nissan. got mine brand new off the lot in 2015, my car has 75000 miles and transmission already gave out. then I take it to nissan and it came out worse than when I took it in. Ridiculous!!!
Business response:
Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (915) 629-5500 to speak to our manager directly.
Really bad service, they kept my car in the shop for a very long time, I was the one calling asking if my car was ready until the last day. I had a very costly Jump starter (battery charger) in my emergency car kit, that it got lost while my car was in there, I went to ask them about it and they responded in a despotic way that they were not responsible for any belongings in my car..
Business response:
Pérez, it is disappointing for us to hear that your experience may have been anything less than great. We'd like the opportunity to turn your experience around. Please reach out to us at (915) 629-5500 at your earliest convenience to discuss how we can turn this experience into a positive one.
Terrible customer service,
Business response:
Cardoza, we are disappointed to hear that you did not have a more positive experience with us at Viva Nissan. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (915) 629-5500. We look forward to hearing from you.
Terrible customer service!
Recommendedlove working with Viva...always go beyond for me...
Business response:
Ceci, thank you for your kind review; we are happy to pass along your comments to the team here at Viva Nissan! If you have any further questions, please give us a call. We're always happy to help!
I have never been more disrespected or humiliated in my life, I went in to purchase a vehicle for my company, after I found one we agreed on price and signed all the necessary paperwork after being told I was approved to take the vehicle home that evening, I get a call next day saying that I wasn't approved that they needed more info to get the deal done so I said let me think about it and I will get back to you, after discussing it we decided to not to purchase it or give the extra info they were asking for, so now they got... read more
Business response:
Jimmy, we are deeply concerned to learn of the situation you have described. We train our staff to treat all of our clients with the highest caliber of customer service and professionalism, but it sounds like we really let you down. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (915) 629-5500. We look forward to hearing from you.
Really bad customer service
Our salesman Jaime was extremely helpful in getting me my 2016 Nissan Altima! The staff was extremely friendly and upfront about everything, I'd definitely recommend them and am looking forward to doing business with them in the future!
Business response:
David, thank you for your kind words and congratulations on your new 2016 Nissan Altima! Please don't hesitate to reach out to us if there's anything more we can do for you. Take care!
Best service & Finance in El Paso! Thank you Viva Nissan! ��
Frequently asked questions about Viva Nissan
How is Viva Nissan rated?
Viva Nissan has a 4.9 star rating with 2,706 reviews.
When is Viva Nissan open?
Viva Nissan is closed now. It will open on Saturday at 9:00 a.m.
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