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Volante of Sage Spring
- Other
- San Marcos, TX
About this business
Volante Senior Living of Sage Spring, located in San Marcos, Texas, provides compassionate and customized Assisted Living and Memory Care in a vibrant, welcoming environment. Our thoughtfully designed communities offer personalized care, enriching activities, and modern amenities that promote independence and well-being. Whether you're seeking support with daily living or a maintenance-free lifestyle, Volante is committed to delivering quality care and meaningful connections for every resident.
Location details
802 Leah Avenue, San Marcos, TX, 78666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for your review!
I love the single story structure, and I use the R.T. on site facility. Maintenance requests are answered promptly. I am very Happy here.
Business response:
Thank you for your gracious review Sue! We adore you and thank you for choosing us to call home!
The staff is super friendly and helpful. The facility is nice and clean. My mom is not a fan of the food.
Business response:
Thank you for your generous review! If you would like to discuss our new food options, please feel free to contact me at jennifer.lester@volantesl.com or 512-270-8668.
The facilities always look and smell clean, and they offer a wide variety of activities and field trips. They have been incredibly easy to work with, and their staff is beginning to feel like family. We picked Sage Spring initially because it is extremely close to where I live and work. Once we received a tour, we knew that it would provide the supervision she needed while allowing her to maintain some independence.
My loved one is currently a resident at Sage Spring and everything has been great for her at this facility in the Memory Care unit. I was very impressed with everything from the first visit/tour. The cleanliness and friendliness are great. The staff, care services, meals and value for cost are also great. I toured 5 other facilities and only one came close to being as good as Sage Spring, but it was too far from home. We are very happy with having our loved one at Sage Spring and would recommend the facility to others. My lo... read more
Business response:
Thank you so much for your gracious review! We strive to offer the very best for our residents and loved ones of residents. Thank you for choosing Sage Spring to call home for your loved one.
For the value for cost - I think all places in this industry are overpriced if I'm honest but I also know keeping staff is an issue. However, we would 100% recommend this community to other families, no question . I have had my grandmother in other places so I have a basis for comparison. My father in law is the one in Sage Spring and if we could have afforded, I would put my grandmother there. This place is SO nice. It's clean, staff is professional, it's bright and happy and nicely decorated. I've been to several other Ass... read more
Business response:
Thank you so much for your review of Sage Spring! We are so happy you and your father in law are happy and thank you for choosing Sage Spring.
There is no perfect place. Sage Spring is relatively new so staff was new. Also there was change in the director of memory care unit. My major complaint was that it was hard to reach staff in that section on the phone. Facility was short staffed nights and weekends. Usually if medical situation arose I had to deal with it. My loved one had COVID twice even though he was vaccinated.
The Sage Spring community does seem to be short staffed. Their food was horrible. [name removed] (director) was fabulous!! What staff was there were sweet!! With the exception of the food yes. [name removed] I overheard her offer to go to a fast food restaurant to get our loved one something because he wouldn't eat.
Business response:
Thank you for taking the time to submit feedback. I assure you we are taking your comments seriously. We have hired exceptionally trained chefs to maintain our award-winning Elevate® dining program, so I’m sorry to hear about this. I would appreciate the opportunity to talk through any questions or concerns you may have so that we can make sure your next dining experience is top-notch. Please give me a call at your earliest convenience. Thank you, Jennifer Lester 512-270-8668.
They've been very engaged. The staff reaches out to my loved ones, checks on them and includes them in activities. They know us when we come in to visit. And they know exactly where my loved ones are - for instance, if we come in and they're at lunch they can tell us that. They seem to know their residents well, engage with them, and have good relationships with them. So the care has been good. When we first got there, there was a change in ownership and a lot of staff turnover. So we had some difficulties with follow-up and... read more
Frequently asked questions about Volante of Sage Spring
How is Volante of Sage Spring rated?
Volante of Sage Spring has a 4.8 star rating with 73 reviews.
When is Volante of Sage Spring open?
Volante of Sage Spring is open now. It will close tomorrow at 12:00 a.m.