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Vonage Business Communications

4.5

    About this business

    Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS). 

    4.51,594 reviews
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    A Google user's profile image
    A Google user 
    5 years ago

    Love this app. Use it for all my international calls. Haven't been let down yet. 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    5 years ago

    Great app, I am always reachable 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    5 years ago

    Best app easy and practical. 

    Business response:

    Thank you for your feedback! 

    A Google user's profile image
    A Google user 
    5 years ago

    Customers get mad because we accept texts, but the ones with pictures don't get through. Vonage knows about this and some agents care and others tell me why do I need to send pictures (because it's 2019 and we do this) 

    Business response:

    We are sorry to hear about your experience and we understand how annoying that must be. We're working on a solution. Sorry for the inconvenience. 

    A Google user's profile image
    A Google user 
    5 years ago

    It works when it wants too. 

    Business response:

    Thank you for your feedback. If you are experiencing any issues please reach out to VBCFeedback@vonage.com and we will be happy to assist. Thank you. 

    A Google user's profile image
    A Google user 
    5 years ago

    I love this app! I use it to operate my insurance business. I love how you can ring the office phone, laptops, cell phones, tablets, all at the same time, NO MATTER WHERE YOU ARE! I like using the call monitoring add-on. Strongly recommend this. I am able to listen to my employees and agents with this. I can even whisper in to the agent and the other party cannot hear me. All I'm saying is if you own a business with an office, but you're not always in the office, this is THE WAY TO DO IT IN 2020 

    Business response:

    We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at VBCFeedback@vonage.com . Have a wonderful day! 

    A Google user's profile image
    A Google user 
    5 years ago

    The call is quality is quite good 

    Business response:

    Thank you for your review. 

    A Google user's profile image
    A Google user 
    5 years ago

    Great app so far, but please let us add profile pics to users accounts. Instead of the default initials. And SSO options! 

    Business response:

    Thank you for your feedback. We are working on such a feature and will update soon! 

    A Google user's profile image
    A Google user 
    5 years ago

    Very clear crisp reception from any where. I am working remotely out of my car and sounds like I am in my office. I love Vonage for sales calls. 

    Business response:

    Thank you for this great feedback, it’s always a pleasure to serve our users. 

    Frequently asked questions about Vonage Business Communications

    How is Vonage Business Communications rated?

    Vonage Business Communications has a 4.5 star rating with 1,594 reviews. 

    When is Vonage Business Communications open?

    Vonage Business Communications is closed now. It will open at 9:00 a.m.