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Wag Hotels - Denver
- Consumer Services
- Denver, CO
About this business
Location details
24735 E 75th Ave #104, Ste 104, Denver, CO, 80249, United States
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I have always had complete confidence in how my dogs are cared for at Paradise4Paws. The facility is great and the employees are terrific.
Business response:
Jeff, Thanks for the great review! We really miss Mattie! But we still love seeing little Bella when we can!
Everyone knows my boys' names and acknowledge them. They love to come for playtime.
Business response:
Annet , Thanks for the great review! We love seeing Jake and Tommie at the resort, Jake really enjoys the pool and Tommie is always so content.Look forward to seeing them again.
I believe you did well. My only complaint is that I didn’t get daily updates as promised. After calling several times with no responses, I had to call my neighbor to pay you a visit to check on my cat. You have cameras for dog owners to observe their dog but not for cat owners.
Business response:
Hello Cathy! Ruhzo was a wonderful cat and we loved having him as our guest! We are sorry that you had some challenges getting updates on him during this last stay. It does look like we sent you a few pictures and updates on Ruhzo to your email, but please let us know if you didn't receive these; we would be happy to re-confirm your email address and re-send them for you. Your feedback is important to us, and we want to make sure you feel confident in trusting us with your fur baby. Please feel free to reach out to us dire... read more
Our 15 year old dog stayed for 6 nights at Paradise 4 Paws Denver. We loved that we were able to watch him during playtime. We picked him up late so we didn’t get to speak with anyone that was with him during the day. We were told there were bo problems during his stay. He came home very hungry and thirsty for several days. He will be returning in November for a week. Hoping he will have a good stay again.
My dog was left in isolation for 5 days because of an employee’s mistake. I was contacted via email on the 5th day with concerns about him not eating. He was depressed as he is used to be being around other dogs on a daily basis. He lost 4 pounds in 9 days and has been suffering from separation anxiety.
Business response:
Thank you for providing your feedback and letting us know about this issue, Michelle. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (303) 342-6996 or via email to further discuss Koda's stay. Cheers, Paradise 4 Paws
Provide dogs with more attention, more time outside (dog was left in kennel with their poop/pee for extended periods), and more time for play.
I used to like this place a lot, everyone was very nice and were well aware of my name and my pups name, package that I buy etc. Now is under new management and everything seems more impersonal, treatment is different for sure. Sonia Segarra
Very convenient in terms of location and 24 hr. drop off and pick up schedule. We regret not yet being able visit the facility in a personal tour. The camera system was virtually useless. At least on an I-phone.
If I could I would give this place zero stars, I used this place before because it was near the airport and has 24 hour staff. The second time dropping my Bichion here he gets sick leaving me with a $350 vet. bill. So I tried this place again thinking ok things happen. The third he was ok but the forth time I picked him up at approximately 1230 am and the next motive noticed he was laying around and not being his normal self. Later that day he beginning vomiting and having diarrhea. I call paradise 4 paws and spoke with a ge... read more
Business response:
We are so sorry to learn that Bailey was not feeling well after returning home. While here at the pet resort he was his normal self and did not display any signs of illness. Bailey is a staff favorite and gets lots of love and attention. I'm so sorry that you felt that your conversation with our team member lacked emotion and concern as that was not at all the intention. All of us at P4P are here because we are passionate about pets and do all that we can to keep them happy and safe. It is very upsetting to us as well when o... read more
Frequently asked questions about Wag Hotels - Denver
How is Wag Hotels - Denver rated?
Wag Hotels - Denver has a 4.7 star rating with 1,603 reviews.
When is Wag Hotels - Denver open?
Wag Hotels - Denver is open now. It is open 24/7.