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Waste Pro

4.7

About this business

Location details

1902 Valley Parkway, Monroe, NC, 28110, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.72,243 reviews
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Shawn S.'s profile image
Shawn S. 
3 weeks ago

Thanks for coming back through our neighborhood to pickup my recycling bin. Took some stress off me this week!  

Business response:

Hi Shawn, this is great news to hear! Thank you for leaving us a 5-star review in Monroe. We always want to make our customer's day in the little things we do. We appreciate your support! 

Jack R.'s profile image
Jack R. 
3 months ago

Garbage service is super. However I think your email service SUCKS I get an email and am told to log in at the supplied address. However, when I get to that screen I am told that I must supply my service area. I do not KNOW my service area NUMBER. I am told I can find it on my invoice ... however I can not SEE my invoice until I log in WITH MY SERVICE AREA code number. This is a vicious loop. The list of service areas are nicely arranged FOR YOU, but not for your customers. For the convenience of the customers they ... read more

Business response:

Hi Jack, thank you for contacting Waste Pro in Charlotte! We value your feedback and your business. We have shared your concerns with the online portal with our internet team and someone may reach out to walk you through an easier way to log in and access your account information. We appreciate you being a Waste Pro customer and hope to improve your online experience in the future! Thank you - JK 

Kayla K.'s profile image
Kayla K. 
3 months ago

Terrible. The laziest bunch. They find any excuse not to pick up your trash. I called to complain a couple times and I was told by the person answering the phone I wasn’t authorized to complain, my property management company needed to call and she didn’t listen to one word I said!  

Business response:

Hi Kayla, thank you for contacting Waste Pro in Monroe! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK 

Frequently asked questions about Waste Pro

How is Waste Pro rated?

Waste Pro has a 4.7 star rating with 2,243 reviews. 

When is Waste Pro open?

Waste Pro is open now. It will close at 5:00 p.m.