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Waste Pro

4.8

About this business

Location details

920 Kenner Ave, Kenner, LA, 70062, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.81,395 reviews
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Stacy W.'s profile image
Stacy W. 
a month ago

Wast Pro Truck #0633126 on Monday December 29th I witnessed an amazing employee of your company. I have a picture but can't upload here. He was on the back of the truck, and the wind had my neighbor's trash all over the driveway. He made sure every bit was picked up in the driveway. He then went to my garbage where some of it was stuck to the bottom, he reached in and made sure he removed all garbage. Amazing customer service, that I know you may not hear enough! Thanks so much. 

Business response:

Hi Stacy, this is great news to hear! Thank you for leaving us a 5-star review in Kenner. We always want to make our customer's day in the little things we do. We appreciate your support! 

Erin L.'s profile image
Erin L. 
2 weeks ago

They suck, use waste management 

Business response:

Hi Erin, Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Kenner. To address service-related concerns we require additional information. Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK 

Harry J.'s profile image
Harry J. 
2 weeks ago

The garbage man threw my trash can away now I have no garbage can what the hell if you gonna throw my can at least make sure I get a new one so now my trash will just be in bags on side the road 

Business response:

Hi Harry, we appreciate the feedback on your service in Kenner! Unfortunately, we need additional information to verify service and locate you as a customer. Please contact us at mktsm@wasteprousa.com with your service address and contact information; we’d love to hear how we can earn 5 stars from you! - JK 

A D.'s profile image
A D. 
a month ago

I'm a New Orleans customer. I'm concerned about the trash that is left in the street after the cans have been emptied. I am also concerned about cans that are not emptied. I put out a trash can full of old flowers, weeds and potting soil. It was not emptied. I am not sure why, but I am tired of the inconsistencies. I do not pay for this kind of service. 

Business response:

Thank you for bringing this to our attention. We are sorry for the inconvenience. Please email us at mktsm@wasteprousa.com with your service address and best contact number, and we will reach out to local management for you to get this resolved right away. - SM 

Raul D.'s profile image
Raul D. 
a month ago

Today was the second time that waste pro didn’t pick up the recycling in my part of the neighborhood South Lake Village in Kenner. I called and the first time they told me that I had to wait until the end of the day to complain or the next morning. 

Business response:

Raul Delgado, we're disappointed you are dissatisfied with your experience with Waste Pro. We want to learn more and get to the bottom of any issue you may have. Please email us at mktsm@wasteprousa.com with your service address and contact information so we can look into this. – SM 

bruce w.'s profile image
bruce w. 
4 months ago

I am a commercial property owner in Kenner and I have contacted waste Pro approximately five different times. I sent him an email and I’ve had no response because I have one of their big trucks that is turning around on my property and is damaging my property and obviously the driver doesn’t care cause he does it every time he comes down our street if anybody waste Pro gets this and sees this review contact me please but other than that was Pro is a very unorganized business for communication communications with the customer... read more

Business response:

Hi Bruce, thank you for contacting Waste Pro in Kenner! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. I have contacted the local management team to see if we have any alternatives for the route in question. - JK 

Frequently asked questions about Waste Pro

How is Waste Pro rated?

Waste Pro has a 4.8 star rating with 1,395 reviews. 

When is Waste Pro open?

Waste Pro is closed now. It will open tomorrow at 8:00 a.m.