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525 N Great Neck Rd, Virginia Beach, VA, 23454, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Excellent experience. Dr. And staff are awesome. Very friendly and caring. I love the place, they make you feel very at ease not scared..
Business response:
Making you comfortable in our environment is a top priority, Sandra. Thank you for expressing your confidence in us.
My hygienist was a little rough. She knew one tooth was sensitive to cold and she intentionally shot cold water in it! Dr Diaz was very nice and took the time to talk with me, but I had to wait 20 minutes to see her. After sitting in the chair for an hour and 15 minutes, I was ready to leave.
Excellent as always. Professional and highly qualified.
This was the most painful experience I’ve had since being wounded on my 21st birthday in Vietnam. Your RHD was more reminiscent of Dr. Mandela than any qualified dental assistant. Other than that, the experience, as usual, was very professional, friendly, and thorough. Great job guys👍!!
Business response:
We truly appreciate you sharing your experience and for your kind words about our team’s professionalism and care. We’re sorry to hear that part of your visit was uncomfortable, and we take feedback like this seriously to ensure every appointment is as gentle and positive as possible. Thank you for your trust and continued support—it means a lot to our team.
Came for a cleaning got a hour of X-rays and no cleaning
Did not release yhe appointment would be so long 3hrs 20 min. would be nice to hae advance knowledge of an extended appointment. Thanks
Business response:
We take your feedback seriously. Thank you for sharing your experience.
This was a long appointment but necessary. Dr. Waterman assured me I could take a break when I really needed so I could stretch. I really appreciated her attitude. It’s not surprising though since Dr. Waterman and her entire staff are all so friendly and caring!
Business response:
We're glad to hear that you had a positive experience with us. Thank you for taking the time to share your feedback. If you have any concerns or need further assistance, please don't hesitate to reach out to us.
I first entered what I assumed to be a licensed dental office only to discover I had inadvertently found myself more reminiscent of a House of Pain rather than a professional establishment. I should have realized after hearing the bloodcurdling screams of acute pain from some of the patients undergoing what was explained to me as "routine cleanings" that maybe I ought to postpone my appointment to another day. Unfortunately, I didn't. To my horror- By way of explanation, I was a simple soldier naive in the ways of modern de... read more
Very understandable and professional. Ty
Business response:
Catherine, thank you for saying that! We appreciate it!
Waterman Family Dentistry has a 5 star rating with 1,413 reviews.
Waterman Family Dentistry is closed now. It will open at 9:00 a.m.