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Waterstone Mortgage Corporation - Charlottesville, VA
- Mortgage Lenders
- Charlottesville, VA
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
Location details
3450 Berkmar Drive, Suite A205, Charlottesville, VA, 22901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After having worked with Karren Tyler and her staff at Waterstone mortgage on my mortgage and re-mortgage, my next step was a reverse mortgage. Karren and I spent time discussing the idea until I learned enough to know that a reverse was the right move for me. She guided me through the entire procedure, and I am confident I made the right choice. Karren and her staff are professional and truly care bout heir clients.
Business response:
Thank you for taking the time to write this review, Jane! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Karren and her team.
As a first time home buyer you have alot of questions. David is a very kind and professional person who answered all my questions patiently and explained to me every single step. He is a person that will make everything easy for you. Thankyou david!!!
Business response:
Thank you for this review, Fazal! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuyer or you're a seasoned homeowner – that's why communication is key. I hope to work with you again when the time is right for another refinance or the purchase of a new home. Thanks again.
David was nice to work with he did everything he could to get me in are new home
Business response:
Thank you for your kind review, Jennifer! Treating my borrowers with the highest level of respect is my number one goal. Thanks for trusting me with the purchase of your new home. It was my pleasure to serve you. Congratulations.
Bill Bader, and his associates, from Waterstone Mortgage, were very helpful in my securing a mortgage and getting through the closing. They made the whole process as easy as it could possibly be. Their website was easy to navigate and I had no issues with uploading and downloading documents, unlike other websites I have used with document size limits. Also, their website tools helped me to determine the size and monthly payment for both the mortgage and HELOC, which Bill also helped me to obtain through his recommendation. I... read more
Business response:
Thank you for your review, Chester! The team and I were thrilled we were able to provide you with a positive mortgage experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 162 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is open now. It will close at 5:30 p.m.
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