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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
3450 Berkmar Drive, Suite A205, Charlottesville, VA, 22901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Very professional and they help you I all directions to achieve your goal.
Business response:
Thank you for your kind recommendation, Cesar! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
I cannot say enough good things about Andy, Lauren, and Elise. Communication was fluid, patience with my questions and concerns was unlimited, and knowledge/expertise was exemplary. If I could give them 100 stars, I would! Thank you, Andy, Lauren and Elise, and those behind the scenes at Waterstone who helped put me in a home!
Business response:
Thank you for this recommendation, Melonie! We know how many questions pop up throughout the homebuying process that's why communication from an experienced loan originator is key. It sounds like Andy and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Andy, his team, and all of us at Waterstone Mortgage. Thanks again.
They went above and beyond to arrange the best possible mortgage for me. The were great to deal with and I could reach them whenever I needed to. Answered all of my questions. Great experience
Business response:
Thank you for this 5-star review C.w. Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
We just used Bill & his team (Frances & Elise) for our construction to permanent loan. I am so pleased with the process. It was easy, he worked for us on the weekends, late at night, answered questions efficiently and was always positive. We definitely recommend Bill and his team for construction loans or home loans. Would forsure use them 100 more times if we needed!
Business response:
Thank you for the kind words McKenna! Do not hesitate to contact us in the future if you have any questions or need help. We hope you and your family are loving your new home!
We can proudly say that our most recent purchase of a home was not the first time we have worked with Bill and his team and, if needed again in the future, we would happily return. He goes out of his way to make the process simple and efficient! Not only did he go so far as getting preliminary numbers sheets to us on weekends for immediate info while we were considering offers, but he also always accommodated our schedules. His electronic system allowed for easy uploading and review of documents to speed up our processes too... read more
Business response:
Thank you for your recommendation, Ashley! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Great and reliable service !!!!
Business response:
Thank you Adam! We hope you and Rachael are enjoying your new home!
I have used this great company twice to get a mortgage and refinance our mortgage and it has been an excellent experience both times. I especially appreciate Andy Zemon for his kindness, enthusiasm, the way he stays on top of things and keep things moving, and hard work. I would highly recommend using this company and Andy!!
Business response:
Thank you for sharing your experience, Tom! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Andy and his team a second time now.
Bill and his team are top notch. They got our loan done for us during all that is crazy right now!!! we are so very pleased. Anyone about to make a move to take advantage of the interest rates get in touch with the top1% loan originator in the country. #WellDone
Bill is amazing to work with he is so knowledgeable and there isn’t a question I can ask that he doesn’t have an answer to. His response time is lighting fast. I highly recommend him no need to look any further water stone is number 1.
Business response:
Thanks for your review, Andrew! We think Bill and his team are pretty great, too. We hope to work with you again in the future!
Waterstone Mortgage Corporation has a 5 star rating with 188 reviews.
Waterstone Mortgage Corporation is closed now. It will open at 8:30 a.m.