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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
N25W23255 Paul Road, Pewaukee, WI, 53072, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This is the third loan that Gwen and her team have done for me. All three done at different stages of my life. In 2018 she and the team guided me through my first home. In 2021 they helped gain independence in a refinance. And now I’m 2023 her and the team have helped me regain some control of a financial hardship that came with having my last child. So many things have remained consistent and true throughout all these processes. It was mostly effortless, I didn’t have to stress much, which made the process less daunting... read more
Business response:
Thank you for taking the time to write this recommendation, Megan! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Gwen and her team.
After having worked with Karren Tyler and her staff at Waterstone mortgage on my mortgage and re-mortgage, my next step was a reverse mortgage. Karren and I spent time discussing the idea until I learned enough to know that a reverse was the right move for me. She guided me through the entire procedure, and I am confident I made the right choice. Karren and her staff are professional and truly care bout heir clients.
Business response:
Thank you for taking the time to write this review, Jane! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Karren and her team.
For me, this company was about the only shining star in a very difficult transaction. Issues with seller, both agents, and numerous mistakes. Michael who I dealt with was very helpful and patient. Yes, the company is out to make money. I still don't understand some of the policies that govern the mortgage business today. However, in the end, good service from Waterstone.
Business response:
Thank you for the 5 Star Review, ***! We're so happy to hear everything went well with your purchase, with the help of ******* and his team. We hope to work with you again in the future!
Waterstone Mortgage had been recommended to me by several different people when I first moved to **. I contacted Jason **** a year before I was ready to start house hunting. He took time to listen to me and gave me great advice. When I was ready to start looking, I went back to him. My first concern was to understand how much I could borrow. I made three offers before I was successful. Each time, Jason and his team were able to get the paperwork together to make an offer, inspite of the short time frame and being a weekend. ... read more
Business response:
Thank you for the 5* review, *******! We really appreciate it! I hope you are loving your new home, it was a pleasure helping you and if you ever need anything in the future, please don't hesitate to ask.
Amazing customer service!
Business response:
Thank you so much for the recommendation, AmAnda! ❤
I cannot say enough good things about Andy, Lauren, and Elise. Communication was fluid, patience with my questions and concerns was unlimited, and knowledge/expertise was exemplary. If I could give them 100 stars, I would! Thank you, Andy, Lauren and Elise, and those behind the scenes at Waterstone who helped put me in a home!
Business response:
Thank you for this recommendation, Melonie! We know how many questions pop up throughout the homebuying process that's why communication from an experienced loan originator is key. It sounds like Andy and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Andy, his team, and all of us at Waterstone Mortgage. Thanks again.
knowledgeable staff that know how to get things done 😁
Business response:
Thank you for this recommendation! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
This is your dream team right here! LeAndra was so fantastic! I'm so grateful for her and the rest of the team that helped us through the process of buying our first home!
Business response:
Thank you for sharing, Melena! We're thrilled to hear everything went so smoothly with your homebuying with the help of Leandra and her team. We hope to work with you again in the future.
Kathi Giguere completely exceeded me and my husband's expectations. She was absolutely amazing to work with as well as LeAndra. Kathi made our dreams come true of becoming first time home owners, feel truly blessed to have worked with her. Extremely informative, made the process a breeze. I would recommend waterstone mortgage 100% to anyone wanting to purchase a home. I cant thank them enough.
Business response:
Thank you for sharing your wonderful experience with us, Jennifer! It sounds like Kathi was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Kathi has to her customers. We hope you are enjoying your new home. Thanks again.
Waterstone Mortgage Corporation has a 5 star rating with 413 reviews.
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.