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Waterstone Mortgage Corporation

5.0
  • Mortgage Lenders
  • Santa Fe, NM

About this business

FinanceMortgage Lenders

Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Pewaukee, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject t... read more

Location details

417 East Palace Avenue, Santa Fe, NM, 87501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0209 reviews
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Evan Bendickson's profile image
Evan Bendickson 
a month ago

BernaDette at Waterstone Mortgage was great to work with! She helped us buy our first home and really walked us through the entire process. She is professional and clearly experienced at what she does. Thank you BernaDette!! 

Business response:

We appreciate you taking the time to write this review, Evan! We are happy to hear BernaDette turned your first homebuying experience around, with her professional demeanor and expertise. We hope you are enjoying your new home and look forward to working with you again in the future.  

Dale's profile image
a year ago

Robert was very responsive, helped me get pre-qual'ed at record pace, and followed through on everything as I moved through a 30 day escrow. The web tools his company uses are secure, and they are friendly to boot 

Business response:

Thank you for this glowing review, Dale! We're ecstatic you had such a wonderful experience with Robert. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.  

courtneyscove88's profile image
courtneyscove88 
2 years ago

Sandra and her team are top notch, the best of the best! I’ve worked in real estate and dealt with many lenders over the years! Sandra and her team have integrity and determination no one can match! Not only did they do a excellent job and got us thru all the bumps in the road they did it in record time! 

Business response:

Thank you for taking the time to write this review, Courtney! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sandra and her team.  

ereyeswilson's profile image
ereyeswilson 
2 years ago

Cissy was very friendly and professional. She seemed quite forthright and informative. She was always available and interesting to talk with. I would highly recommend her. 

Business response:

Thank you for this glowing review, Ereyes! We're ecstatic you had such a wonderful experience with Cissy. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.  

Susan Dilger's profile image
Susan Dilger 
2 years ago

So pleased we selected Cissy to help with the purchase of our new home in Santa Fe. She guided us through every step of the process and knew just how to handle any “hiccup” that arose. Had the utmost confidence she could get the loan processed in the 30 day closing window….. and indeed she did! Just give her a call! 

Business response:

Thank you for sharing your wonderful experience with us, Susan! It sounds like Cissy was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Cissy has to her customers. We hope you are enjoying your new home. Thanks again.  

Madeline Montez's profile image
Madeline Montez 
2 years ago

Sandra was great to work with. Here were bumps and hiccups along the way and paperwork had to be done time and time again, but Sandra pulled through for us and we just spent our first weekend in our home. We are so thankful for the hard work she put in to help us out. 

Business response:

Thank you for this glowing review, Madeline! We're ecstatic you had such a wonderful experience with Sandra. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.  

Korie Edises's profile image
Korie Edises 
2 years ago

I've done many real estate transactions, and Robert Morris was the best Mortgage Broker I've ever used. He was responsive, professional and knowledgeable. He recommended when I should lock and he was right on. He was very patient. I made several offers on houses before one finally went through, so he had to do work for nothing a few times. We did everything over email and the phone. He even works on the weekends. He's available whenever you need him. He worked out with the lender, a strange requirement and saved me from havi... read more

Business response:

Thank you for this glowing review, Korie! We're ecstatic you had such a wonderful experience with Robert. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.  

Yancy Whittaker's profile image
Yancy Whittaker 
2 years ago

Rare are the times that within the first few moments of the beginning of any professional relationship do you know beyond a shadow of doubt that you’re in good hands. Bernadette‘s experience over the many years has accumulated into that ability and I knew I was in good hands and could trust her. She’s knowledgeable and stays on top of her industry and the changes literally from day today. She knows the questions to ask that paints the picture she needs to know to help determine how best to help you and to suggest what loan s... read more

Dawn Thomas's profile image
Dawn Thomas 
2 years ago

Our original lending "team" at the largest lender in the US (with whom I've worked with multiple times as I am a Realtor in a different market) made what should have been a straight-forward transaction into a complete debacle! Well into our transaction, we found out that none of the local Santa Fe appraisers want to work with the largest lender in America, which is extremely problematic in any market, but especially a very hot Santa Fe real estate market! Because of complete slip ups the other lending team made 5-6 weeks int... read more

Frequently asked questions about Waterstone Mortgage Corporation

How is Waterstone Mortgage Corporation rated?

Waterstone Mortgage Corporation has a 5 star rating with 209 reviews. 

When is Waterstone Mortgage Corporation open?

Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.