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WellNow Urgent Care
- Urgent Care
- Niles, MI
About this business
WellNow Urgent Care is dedicated to providing quick and accessible care for you and your family. With the flexibility of walk-ins or online scheduling, we make it easy to get the care you need. Our 24/7 virtual telehealth services allow you to consult with a healthcare professional from the comfort of your home. We work with all insurance plans and offer affordable self-pay options. Visit our website to explore our full range of services.
Location details
930 S 11th Street Suite 100, Suite 100, Niles, MI, 49120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Everyone that was working the day we visited were extremely professional and kind. They took great care of us and we left the building in a timely fashion!
Service was super slow. Checkin was ok but they could not determine if insurance was t or not. I think I was only client there at this time. Yet, while I went right in with I with a nurse, it took 20 minutes till I was seen for care. You just sit in a room listening to staff talking outside and you wait. Staff were nice, considerate and capable. Overall it was a good experience with maybe too many hiccups. I would go there again.
Terrible communication between Benton Harbor and Niles. Given a fast pass to get x-rays and the order needed to be changed. Under staffed and poor communication to us after a long wait. Left without being seen in Niles.
I was really excited that we could make an appt time. We arrived on time, waited an additional 40 minutes past our time before getting called back. The Nurse or MA took vitals and then we waited almost 2 hours in the exam room before the provider came in to see us. It's horrible to offer appointment times but then have to wait almost 3 hours to see someone. We could have gone to the walk in closer to home and waited the same amount of time just walking in. The staff were friendly enough but it's super frustrating schedu... read more
Saff and doctors super friendly and kind ! But billing is terrible NO ONE reply's at all . They never billed our insurance and billing person did not speak much English . It's a shame . Staff double thumbs up but sorry billing lets them down .
The staff was snappy with patients and unorganized....waited forever in waiting room don't recommend
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 3.9 star rating with 221 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open tomorrow at 8:00 a.m.