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West Domestic, LLC

4.7

About this business

Location details

108 W Chatham St, Apex, NC, 27502, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7277 reviews
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Mika Moore's profile image
Mika Moore 
3 years ago

Please don't get this service. For many months we've been asking them to change the price since they do not clean all the rooms (we know this because we are working from home and are here when they clean) to which management agreed. So I stay in my room and they don't go into two other rooms. We thought this price was adjusted months ago but it turns out it wasn't, and they even said they let go the employee in charge of making these price adjustments because they said they made that same mistake with other customers too. We... read more

Nada Rashdan's profile image
Nada Rashdan 
3 years ago

This business started off great - great cleaning, reliable and on time and then took a turn for the worst. They were great and reliable for the first year and then 4 out of the last 6 cleanings have been cancelled MINUTES before the cleaning leaving me with absolutely NO solution - no alternative times. I RELY ON A CLEANING SERVICE - A cleaning service should be ON TIME and RELIABLE - this team IS NOT THAT. They are completely unreliable and will only tell you literally minutes before they are due to come that they are not f... read more

Abby Lancaster's profile image
Abby Lancaster 
recommend  Recommended
4 years ago

West Domestic has done two deep cleans in our home, once prior to moving in and once after a new floor install. Both times our house was left spotless! Now to convince my husband we need to hire West Domestic quarterly, or better yet, monthly 😉 

Jacqueline Kowalski's profile image
Jacqueline Kowalski 
4 years ago

I’m not sure if my expectations were too high as I was very disappointed with my move in cleaning. I chose to book my service with West Domestic after reading many raving reviews. My husband and I found ourselves cleaning over our entire house after our service. I’m hoping my honest review can help other potential clients choose wisely. 

Business response:

Thanks for the feedback, Jacqueline. As mentioned previously, we will always do our best to meet expectations per our policy. Given we were not notified of any missed details within a reasonable timeframe, nor provided with any further details I’m sorry we were not able to meet your expectation. Wishing you the best in finding someone to meet your needs!  

Jenna Mozingo's profile image
Jenna Mozingo 
recommend  Recommended
4 years ago

West Domestic is fast, friendly, and has competively priced items. Thanks so much for your help. 

Mark Scheuerlein's profile image
Mark Scheuerlein 
recommend  Recommended
5 years ago

My property management company was very pleased with the quality of the "move out clean" that West Domestic provided! 

Amy Carey's profile image
Amy Carey 
recommend  Recommended
5 years ago

Updated review for 2022: For the past six months or so I’ve continued to have quality issues and customer service issues while maintaining our monthly clean. I’ve brought these items to the attention of the owner’s assistant, and was never truly provided with any insight in to the inconsistency of the quality between the different teams and how they cleaned our home. In addition, I would have to request multiple times for invoices to be paid to the card on file - in February alone, I requested this for over a week before pay... read more

Tammy Herring Williams's profile image
Tammy Herring Williams 
recommend  Recommended
5 years ago

Very professional. These ladies do an excellent job! 

Hasani Omare's profile image
Hasani Omare 
recommend  Recommended
5 years ago

I book West Domestic on a biweekly basis and the job they do is second to none. If you’re on the fence about who to hire jump over it because they’re the one. My go to people and I have no intentions on changing that anytime soon. My only regret is that I didn’t find out about them when I first moved here 😄 

Frequently asked questions about West Domestic, LLC

How is West Domestic, LLC rated?

West Domestic, LLC has a 4.7 star rating with 277 reviews. 

When is West Domestic, LLC open?

West Domestic, LLC is closed now. It will open at 8:00 a.m.