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108 W Chatham St, Apex, NC, 27502, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Please don't get this service. For many months we've been asking them to change the price since they do not clean all the rooms (we know this because we are working from home and are here when they clean) to which management agreed. So I stay in my room and they don't go into two other rooms. We thought this price was adjusted months ago but it turns out it wasn't, and they even said they let go the employee in charge of making these price adjustments because they said they made that same mistake with other customers too. We... read more
This business started off great - great cleaning, reliable and on time and then took a turn for the worst. They were great and reliable for the first year and then 4 out of the last 6 cleanings have been cancelled MINUTES before the cleaning leaving me with absolutely NO solution - no alternative times. I RELY ON A CLEANING SERVICE - A cleaning service should be ON TIME and RELIABLE - this team IS NOT THAT. They are completely unreliable and will only tell you literally minutes before they are due to come that they are not f... read more
West Domestic has done two deep cleans in our home, once prior to moving in and once after a new floor install. Both times our house was left spotless! Now to convince my husband we need to hire West Domestic quarterly, or better yet, monthly 😉
I’m not sure if my expectations were too high as I was very disappointed with my move in cleaning. I chose to book my service with West Domestic after reading many raving reviews. My husband and I found ourselves cleaning over our entire house after our service. I’m hoping my honest review can help other potential clients choose wisely.
Business response:
Thanks for the feedback, Jacqueline. As mentioned previously, we will always do our best to meet expectations per our policy. Given we were not notified of any missed details within a reasonable timeframe, nor provided with any further details I’m sorry we were not able to meet your expectation. Wishing you the best in finding someone to meet your needs!
West Domestic is fast, friendly, and has competively priced items. Thanks so much for your help.
My property management company was very pleased with the quality of the "move out clean" that West Domestic provided!
Updated review for 2022: For the past six months or so I’ve continued to have quality issues and customer service issues while maintaining our monthly clean. I’ve brought these items to the attention of the owner’s assistant, and was never truly provided with any insight in to the inconsistency of the quality between the different teams and how they cleaned our home. In addition, I would have to request multiple times for invoices to be paid to the card on file - in February alone, I requested this for over a week before pay... read more
Very professional. These ladies do an excellent job!
I book West Domestic on a biweekly basis and the job they do is second to none. If you’re on the fence about who to hire jump over it because they’re the one. My go to people and I have no intentions on changing that anytime soon. My only regret is that I didn’t find out about them when I first moved here 😄
West Domestic, LLC has a 4.7 star rating with 277 reviews.
West Domestic, LLC is closed now. It will open at 8:00 a.m.