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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter We’ve been residents here since the property first opened in 2020. Unfortunately, the living experience has significantly declined over time. One of the biggest ongoing issues is the lack of sound insulation. The walls and ceilings are extremely thin, and noise from neighboring units—especially from the apartment above—is disruptive at all hours. What was once a peaceful and well-maintained community now feels increasingly chaotic and difficult to enjoy. We hope management takes meaningful steps to address th... read more
Business response:
Thank you for being a long-time resident and for sharing your concerns. We're sorry to hear about the ongoing noise issues and changes in your experience. Please know we take this seriously and encourage you to reach out to the office directly so we can better understand the situation and work toward a resolution.
Verified Renter I really like living at west love . It’s very peaceful and rysa the leasing agent was very helpful for my move in . It was a really nice experience and I love it here . I encourage everyone to move in here
Business response:
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your home at West Love and that you had a smooth move-in experience. Ryssa will be so happy to know she made a positive impact.
Verified Renter The move in was super smooth and the leasing agent were very helpful and attentive in all 10,000 questions I had. I think the community is beautiful and amenities are absolutely worth choosing this property.
Business response:
Thank you so much for the fantastic review! We're thrilled to hear your move-in experience was smooth and that our leasing team was able to assist with all your questions, we’re always happy to help!
Verified Renter It has been okay! The hallways get really smelly and the garage doors don't always operate as they should. Also, there's so much impact/movement in the garage and we don't know why. It feels as if it wasn't built well or not very structured. The apartment we moved in was very dirty.....
Business response:
Thank you for your feedback. I'm sorry to hear about the issues you've experienced, especially with the cleanliness at move-in and the garage and hallway conditions. That’s not the standard we aim for, and we’re actively addressing these concerns with our housekeeping team. Please don’t hesitate to reach out directly, we’d love the chance to improve your experience.
Verified Renter Just moved in 2 days ago, so far we love it! Staff has been really helpful answering any questions or concerns ever since we signed our lease a few months ago before even moving in. Our unit was clean and well kept. So far we have been very pleased with our new place and we hope it continues to positively surprise us!
Business response:
We're grateful for your positive feedback! We're thrilled to hear that you love your new place and that our staff has been helpful. Thank you for sharing your experience with us.
Verified Renter The move in and leasing process was very smooth. The staff is always willing and available to provide assistance. Overall quiet community and clean.
Business response:
We're delighted to hear about your smooth move-in process and positive experience at West Mockingbird. Thank you for sharing your feedback!
Verified Renter The place is nice and has been good to me. An annoyance has been loud and stomping upstairs neighbors but other than that, I’ll say I’d love to see an upgraded gym with more equipment and machines.
Business response:
We are overjoyed to hear that you have had a positive experience at West Mockingbird. We appreciate your feedback and will take your suggestions into consideration for improvements. Thank you for sharing your experience.
Verified Renter Just moved in and so far everyone has been very helpful. Love the color scheme and layout of my new home. The gym has more options than most apartments so that is a plus. Very close to many food options and the medical community.
Business response:
We're overjoyed to hear you're settling in well at West Mockingbird. Thank you for sharing your positive experience!
Verified Renter Just moved in yesterday, and the apartment complex seems nice, the leasing team has been very helpful, specially Kathryn. However, I am doing the apartment inspection today and there are a few problems I have found, like the apartment was not properly cleaned before my move in date, the trash disposal does not work and there is some damage to the paint from the cabinets in the kitchen. We also do not have a trash can (I believe the apartment is supposed to provide one, not sure). I will continue working on th... read more
Business response:
We are thrilled to hear that you had a positive experience with our leasing team, especially Kathryn! We apologize for the issues you encountered during your move-in inspection. Please reach out to our office so we can address these concerns promptly.
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 4.1 star rating with 265 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open tomorrow at 9:00 a.m.