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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter The move in and leasing process was very smooth. The staff is always willing and available to provide assistance. Overall quiet community and clean.
Business response:
We're delighted to hear about your smooth move-in process and positive experience at West Mockingbird. Thank you for sharing your feedback!
Verified Renter The place is nice and has been good to me. An annoyance has been loud and stomping upstairs neighbors but other than that, I’ll say I’d love to see an upgraded gym with more equipment and machines.
Business response:
We are overjoyed to hear that you have had a positive experience at West Mockingbird. We appreciate your feedback and will take your suggestions into consideration for improvements. Thank you for sharing your experience.
Verified Renter Just moved in and so far everyone has been very helpful. Love the color scheme and layout of my new home. The gym has more options than most apartments so that is a plus. Very close to many food options and the medical community.
Business response:
We're overjoyed to hear you're settling in well at West Mockingbird. Thank you for sharing your positive experience!
Verified Renter Just moved in yesterday, and the apartment complex seems nice, the leasing team has been very helpful, specially Kathryn. However, I am doing the apartment inspection today and there are a few problems I have found, like the apartment was not properly cleaned before my move in date, the trash disposal does not work and there is some damage to the paint from the cabinets in the kitchen. We also do not have a trash can (I believe the apartment is supposed to provide one, not sure). I will continue working on th... read more
Business response:
We are thrilled to hear that you had a positive experience with our leasing team, especially Kathryn! We apologize for the issues you encountered during your move-in inspection. Please reach out to our office so we can address these concerns promptly.
Verified Renter My move in was smooth and simple. Didn’t have much but I felt safe and secure while gaining comfort and footing in my new surroundings. Great job!
Business response:
We're pleased to hear about your smooth move-in experience at West Mockingbird. Thank you for sharing your feedback!
Verified Renter I’ve had a mostly great experience living at West Mockingbird Apartments. The amenities are well-maintained, and the staff has been helpful whenever I’ve needed assistance. The units are modern and comfortable, and the location is convenient. However, security has been a concern. Despite being a gated community, the gates are frequently broken, and car break-ins are still happening. It would be great if management took stronger measures to improve safety. Additionally, noise can be an issue—especially with up... read more
Business response:
We are glad to hear you've had a mostly great experience at West Mockingbird Apartments. We will address the security and noise concerns to improve your living experience. Thank you for sharing.
Verified Renter Move in was easy and seamless! I feel very safe and secure at all times. The property is very clean, I love that I always see custodial workers working! All of the staff were very helpful and assisting!
Business response:
We genuinely admire your positive feedback on your move-in experience and the cleanliness of the property. Thank you for sharing your experience with us!
just ok Cars get towed even though they are registered in the guest parking. Concierge trash pick up is very up in the air. Sometimes they come before 7pm. Communication with the complex is seeming to get better. When I first moved in I couldn’t get anyone to answer a phone call or email. I had to go down to the leasing office and talk to them in person. Very secure unit but having guests is very tough when cars are towed and the building has very limited access to guests without a key.
Business response:
Sorry for any inconvenience, we appreciate your feedback on the issues you've experienced. Please feel free to reach out to us at (214) 838-8480 to discuss further.
Verified Renter I’ve lived here for 2.5 years. Just like any complex it has its pros and cons. I will say that management does take resident complaints seriously & maintenance is great. They come within 24 hours. There is now an officer that patrols.. it took them a while to get that going. There are not so great neighbors but the complex does handle them. They do preventative maintenance often. They have made some not so great mistakes but overall it’s pretty decent.
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 4.1 star rating with 258 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open tomorrow at 9:00 a.m.