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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter I’ve lived here for 2.5 years. Just like any complex it has its pros and cons. I will say that management does take resident complaints seriously & maintenance is great. They come within 24 hours. There is now an officer that patrols.. it took them a while to get that going. There are not so great neighbors but the complex does handle them. They do preventative maintenance often. They have made some not so great mistakes but overall it’s pretty decent.
Verified Renter I love it. The size and amenities are great. The parking and security is a plus. I moved into a two bedroom apartment home. The kitchen is very spacious and the bath tubs is very big. We also have a good size standing shower
Business response:
We're grateful for your positive feedback on the size and amenities of our two bedroom apartment home. Thank you for choosing West Mockingbird!
Verified Renter Loving my new place! Complex is very nice and I love how spacious the gym is. Complex seems to be very quiet and I enjoy being on the 4th floor.
Business response:
We're excited to hear that you're loving your new place at West Mockingbird! Thank you for sharing your positive experience.
Verified Renter I’ve enjoyed many aspects of living in this apartment complex, but the noise from my upstairs neighbor has become a serious issue. It often feels like she’s stomping rather than walking, and the noise is loud enough to disrupt our daily activities and make it hard to relax. It’s particularly challenging at night when we’re trying to sleep. Management has been responsive to other concerns, but it would be great if there were guidelines or reminders in place to help everyone maintain a peaceful environment. If ... read more
Business response:
Please accept our apologies for the noise issue you're experiencing. We will work on addressing this matter promptly.
Verified Renter Excellent service the young lady at the front desk was very helpful and knowledgeable, she told me just about everything I needed to know, she was very professional and friendly
Business response:
We're privileged to have provided you with excellent service. Thank you for your kind words.
Verified Renter Overall I love it here and I feel safe and secure in my place. The neighbors I've met so far have been kind and friendly. My only cons would be that maintenance responds a little slow and my upstairs neighbors are really noisy and heavy on their feet.
Business response:
We are excited to hear that you feel safe and secure at West Mockingbird. We apologize for the slow maintenance response and noise from your upstairs neighbors. Thank you for your feedback.
Verified Renter So far I’m currently on the fence about my experience. As beautiful the apartment is, I was taken back by the fact that I had a maintenance issue immediately upon my move in. I notified management within the first hour of me moving in and it took 72 hours to resolve. Other than that, I’ve asked a couple of residents about their experiences and I’m a bit concerned about the answers I’ve received. Out of 5 residence that I spoke to, only 2 said they enjoy the complex. It’s just something to keep in mind. Regard... read more
Business response:
Your feedback is incredibly valuable. We appreciate your honesty and will address the maintenance issue promptly. Thank you for sharing your experience with us.
Verified Renter Home is where you return to for a peaceful rest after a hard day work. This is Home for me, and my family. Great social amenities and awesome location in the middle of everything.
Business response:
Thank you immensely for your positive feedback! We're glad to hear that West Mockingbird feels like home to you and your family.
Verified Renter Its been great, i love the quickness when there are any issues. I appreciate how helpful the office staff is. The communication between residents and the office staff is also great. I love it
Business response:
We're pleased to hear that you love the quickness and helpfulness of our office staff. The communication between residents and staff is important to us. Thank you for your positive feedback!
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 4 star rating with 230 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open on Monday at 9:00 a.m.