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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter View is mid. Garage door not working. Key fob not working. Ice maker not working. Washer/Dryer still adjusting to using it. Everything else 10/10 beautiful apartment and amazing amenities.
Verified Renter Leasing: Easy process, very friendly staff and helpful. Move in: the reason this post is not 5 stars. The apartment was not ready. There were bugs, poop, and dirt everywhere. We had to wait several hours to get the apartment cleaned before we could move in after keys were given over. The staff did their best to accommodate. However, the party in charge of making sure the unit was move-in ready failed. Living: Has been a good experience so far. Enjoy the location and amenities.
Business response:
Thank you for your feedback. We're glad the leasing process was smooth and that you’re enjoying the community. We sincerely apologize for the condition of your unit at move-in this isn’t the standard we strive for, and we’re addressing it with our team to prevent future issues. We appreciate your patience and are here if you need anything moving forward.
Verified Renter Really like the apartment and high ceilings . Very safe and secure need fob for about everything. Staff is nice and they are accommodating. Would recommend this place to anyone
Business response:
Thanks for the great review! We're glad you’re enjoying the apartment and feeling safe here. We appreciate your recommendation and kind words about the team!
Verified Renter We’ve been residents here since the property first opened in 2020. Unfortunately, the living experience has significantly declined over time. One of the biggest ongoing issues is the lack of sound insulation. The walls and ceilings are extremely thin, and noise from neighboring units—especially from the apartment above—is disruptive at all hours. What was once a peaceful and well-maintained community now feels increasingly chaotic and difficult to enjoy. We hope management takes meaningful steps to address th... read more
Business response:
Thank you for being a long-time resident and for sharing your concerns. We're sorry to hear about the ongoing noise issues and changes in your experience. Please know we take this seriously and encourage you to reach out to the office directly so we can better understand the situation and work toward a resolution.
Verified Renter I really like living at west love . It’s very peaceful and rysa the leasing agent was very helpful for my move in . It was a really nice experience and I love it here . I encourage everyone to move in here
Business response:
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your home at West Love and that you had a smooth move-in experience. Ryssa will be so happy to know she made a positive impact.
Verified Renter The move in was super smooth and the leasing agent were very helpful and attentive in all 10,000 questions I had. I think the community is beautiful and amenities are absolutely worth choosing this property.
Business response:
Thank you so much for the fantastic review! We're thrilled to hear your move-in experience was smooth and that our leasing team was able to assist with all your questions, we’re always happy to help!
Verified Renter It has been okay! The hallways get really smelly and the garage doors don't always operate as they should. Also, there's so much impact/movement in the garage and we don't know why. It feels as if it wasn't built well or not very structured. The apartment we moved in was very dirty.....
Business response:
Thank you for your feedback. I'm sorry to hear about the issues you've experienced, especially with the cleanliness at move-in and the garage and hallway conditions. That’s not the standard we aim for, and we’re actively addressing these concerns with our housekeeping team. Please don’t hesitate to reach out directly, we’d love the chance to improve your experience.
Verified Renter Just moved in 2 days ago, so far we love it! Staff has been really helpful answering any questions or concerns ever since we signed our lease a few months ago before even moving in. Our unit was clean and well kept. So far we have been very pleased with our new place and we hope it continues to positively surprise us!
Business response:
We're grateful for your positive feedback! We're thrilled to hear that you love your new place and that our staff has been helpful. Thank you for sharing your experience with us.
Verified Renter The move in and leasing process was very smooth. The staff is always willing and available to provide assistance. Overall quiet community and clean.
Business response:
We're delighted to hear about your smooth move-in process and positive experience at West Mockingbird. Thank you for sharing your feedback!
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 4.1 star rating with 270 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open at 9:00 a.m.