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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Overall I love it here and I feel safe and secure in my place. The neighbors I've met so far have been kind and friendly. My only cons would be that maintenance responds a little slow and my upstairs neighbors are really noisy and heavy on their feet.
Business response:
We are excited to hear that you feel safe and secure at West Mockingbird. We apologize for the slow maintenance response and noise from your upstairs neighbors. Thank you for your feedback.
Verified Renter So far I’m currently on the fence about my experience. As beautiful the apartment is, I was taken back by the fact that I had a maintenance issue immediately upon my move in. I notified management within the first hour of me moving in and it took 72 hours to resolve. Other than that, I’ve asked a couple of residents about their experiences and I’m a bit concerned about the answers I’ve received. Out of 5 residence that I spoke to, only 2 said they enjoy the complex. It’s just something to keep in mind. Regard... read more
Business response:
Your feedback is incredibly valuable. We appreciate your honesty and will address the maintenance issue promptly. Thank you for sharing your experience with us.
Verified Renter Home is where you return to for a peaceful rest after a hard day work. This is Home for me, and my family. Great social amenities and awesome location in the middle of everything.
Business response:
Thank you immensely for your positive feedback! We're glad to hear that West Mockingbird feels like home to you and your family.
Verified Renter Its been great, i love the quickness when there are any issues. I appreciate how helpful the office staff is. The communication between residents and the office staff is also great. I love it
Business response:
We're pleased to hear that you love the quickness and helpfulness of our office staff. The communication between residents and staff is important to us. Thank you for your positive feedback!
Verified Renter The office is friendly and responsive, and the maintenance staff is very good. The construction during the day is a bit annoying, but there's nothing they can do about it. I will say there have been a lot of car break-ins on the property, but that's been the case for a number of other properties in the area.
Business response:
We greatly appreciate your feedback. We're glad to hear you find our office and maintenance staff friendly and responsive.
Verified Renter Beautiful apartment and great amenities! I recently just moved it and I can say I am already loving my stay here at West Mockingbird. The parking garage is also fixed!
Business response:
We greatly appreciate your positive feedback! Thank you for choosing West Mockingbird for your new home.
Verified Renter my apartment itself was great! It’s very convenient to 183. But the parking garage and hallways seem to always be dirty. And definitely repeated problems with the garage gate being broken. Any maintenance issues were handled very quickly and everyone in the leasing office was very nice.
Business response:
We apologize for the issues you experienced with the parking garage and hallways. Thank you for acknowledging our quick maintenance response and friendly leasing office staff.
Verified Renter I use to love living here, but the community has constant breakdowns of the elevator and arcade games in the community room. The amount of rent that is paid here , everything should be always in working order.
Business response:
Apologies for any inconvenience. We appreciate your feedback regarding the elevator and arcade games. Please feel free to reach out to us at (214) 838-8480 to discuss further.
Verified Renter My resident experience has been great. I’ve been here for over 3 years now. I’m about to move to another stay and I can honestly say I will miss living here.
Business response:
Thank you for your wonderful feedback! We're glad to hear you've had a great resident experience at West Mockingbird.
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 4 star rating with 240 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open tomorrow at 9:00 a.m.