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Smile! You're in good hands. We would like to welcome you to our office. We take great satisfaction in helping you maintain optimal oral health. Our practice is devoted to comprehensive and preventive patient care. Throughout our website, you will find an abundance of information about our practice, procedures we provide, and dentistry in general. Please explore and learn as much about dentistry and our services as you desire. We believe our patients should have as much information as possible in order to make important, i... read more
2021 Western Ave 101, Albany, NY, 12203, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I have been going here for about a year and now I’m finally going elsewhere. Last visit was the last straw for me. The office sends out a message after a visit asking for 5 star reviews and to please call if there’s an issue. that explains why there’s a heavy high rating bias. Ever since Emmie left as receptionist the practice has gone downhill. I’ve had a different hygienist every time I’ve come here. My last appointment the doctor wasn’t in (the hygienist said “Did they not tell you that?”) so he allegedly was going to lo... read more
They sent me an extra charge paper by mail, not ann invoice nor any explanation on it, after a whole year, claiming that insurance didn’t pay what was predicted by their own staff and I agreed upon before the service and paid my share fully same day so deal was closed on my side. Now after a whole year, Why would you not inform me about the payment I made for the service is subject to change, and why would you wait to send me a mail today without any explanation from 3/2023 service date. Doctor told me they will send me to c... read more
Dr Thomas has been very patient and professional and has explained everything in great detail. The office staff has been very nice and accommodating as well. I highly recommend him.
1st appt yesterday (1/25/24). Check in was pleasant. X-ray tech extremely polite and thoughtful. Dentist was pretty standard. Nothing really stood out, (yet). Next appt is in February for a crown so will know more on him....Hygiene person seemed very nice, will know more in March. Place was clean. Lots of good magazines in the waiting area. Overall, a solid experience.
Dr. Thomas and his staff are extremely professional. Dr. Thomas takes the time to listen to his patients and explain the procedure with options to make you feel comfortable. I would highly recommend Western Dental Care for your dental needs.
Western Dental Care P.C. has a 4.9 star rating with 257 reviews.
Western Dental Care P.C. is closed now. It will open on Monday at 8:00 a.m.
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