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Westland, a Villa Center
- Rehabilitation Center
- Westland, MI
About this business
Westland is a premier medical establishment that focuses on providing superior post-acute and long-term healthcare, in addition to a continuum of other specialized clinical services. Our goal is to exceed expectations and go beyond simply providing resident-focused care. We’re committed to our people — our guests, their families and our staff — and are constantly striving to rise above the status quo, promoting healing and wellness in a comfortable environment.
Location details
36137 Warren Rd, Westland, MI, 48185, United States
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I am/was a resident of this facility Was a patient in rehab on four occasions. Place was always clean and did not smell. Beautiful garden to sit in, tv lounge with a large beautiful bird cage that residents/patients would so and enjoy. Activities everyday. Loved staff I. All departments. People are only human but if I felt something was not satisfactory they were very nice about it and matter was resolved. If there are particular foods that you like, they are accomodating and food is good. Was there the first time and was up... read more
I am a friend or relative of resident My mother is a resident there. If you want your loved one looked after appropriately and if you like the staff to keep you informed on how your loved one is doing DO NOT PLACE THEM HERE. The staff is rude, they do not return calls or keep you informed. You spend hours of your own time chasing them down trying to get them to speak with you about basic questions. I left my mother in their care thinking she would be looked after and taken care of sadly she hasn't been the doctors even refus... read more
I am a friend or relative of resident My grandmother was here for the last two weeks of her life, and she was miserable. I got into fights with the nurses every single time I went, I left crying because of the circumstances. Didn't suction her trach enough, she would cry because they wouldn't do it and she couldn't breathe. They didn't change her diaper and she layed in urnine time after time. The nurses are rude and inconsiderate, they don't talk to the patients when taking care of them. The place looks dirty and is loud. M... read more
I am a friend or relative of resident My Mother suffered a severe infection after gross neglect in that facility. The place stinks to high heaven. That is a sure sign that the seniors in diapers are not changed like they should be. The lack of communication between staff, administrator and social workers is appalling. My mother would have died of severe infection had I not walked her out of there and took to an E.R. .
I am a friend or relative of resident smelled, therapists were lazy, sitting around all the time, nurses rude.didn't seem like many people cared about patients
I visited this facility This place has rehabilitation services. They gave us a tour and based on what my mother wanted, it was the total opposite. It didn't have any independent rooms and all they have were semi-private rooms. With my mom not being able to really bring any of her things in there and all of that, it made it unacceptable. My mother is a little more independent for this facility.
I am/was a resident of this facility Westland was clean but the rooms were drab looking. I didn't really care for it because of the nursing care. They didn't have enough staff and I think that's probably industry-wide. I have no complaints with the food though. I went there because the physician that I had was on staff but if I had other choices, I wouldn't go back there.
I visited this facility This place is not good. My step mother is very unhappy here. We are moving her because she was neglected by the nurses and the aids. She felll and hurt her head and the family was not notified and she did not get a medical evaluation inspite of a gash on her forehead. The nurses aids are negligent and disrespectful. The place is dirty. However the nurses do put on a good show for potential clients/patients. What a shameful way to treat those who cannot care for themselves. Praying our family can find ... read more
I am a friend or relative of a resident Mom was at Westland Convalescent for three months. I liked that they were well-staffed. There's a nurse on call, they had doctors to look at her, a therapist to help her with her hands, and social workers who are on call. There is someone there that you can talk to at any time for anything. The rooms were nice, too. However, they need to address whatever it is that's causing the terrible odor. I mentioned the problem to them and I did notice by the third time I was there that they did ... read more
Frequently asked questions about Westland, a Villa Center
How is Westland, a Villa Center rated?
Westland, a Villa Center has a 4.2 star rating with 102 reviews.
When is Westland, a Villa Center open?
Westland, a Villa Center is open now. It is open 24/7.