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Westville Wall Street
- American
- New York, NY
About this business
Location details
110 Wall St, New York, NY, 10005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
The food wasn’t terrible, but a person in our group found a staple in his birria sandwich.
Business response:
Brian, thank you for bringing this to our attention. This is completely unacceptable and not up to the Westville standard. This has been shared with our culinary team to ensure it does not happy again.
I was not able to dine at Westville. I booked a reservation and showed up for a work lunch and they told me they did not have my reservation even though I showed them my confirmation on open table. They did nothing to help the situation.
Awful experience with a rude waitress. Their system was down and she was not nice to us
Business response:
Hi CarolineG, we are so sorry to hear you had a bad experience at our Wall St location. This is certainly not our standard of service and we appreciate you bringing this to our attention. Please feel free to reach out to me directly at Laurel@westvillenyc so we can have the chance to discuss this further and make this up to you. I hope to hear from you soon!
Terrible food, presentation and service. Two servers For the entire reataurant. And non responsive snd slow. I used to go there for good vegan based food and althpough totallynlacking in decor the food Used to ne reasonable. I would not recommend Westville to anyone. Now
Business response:
Hi Liz21, thank you for your feedback, it is very important and helpful to us. We are so sorry to hear you did not have a great experience and we will be sure to share this with our management team so they discuss this with our team and make any necessary adjustments. Your input is very much appreciated, and we would love the chance to make this up to you. Please feel free to reach out to me at Laurel@westvillenyc so we can make this right. I hope to hear from you soon!
Great food. But we never got a visit asking if everything was okay or if we needed anything else. We had to get up to go to the bar to get some napkins & hot sauce because our waitress never came back to our table once getting our order.
Business response:
Hi MarisolG, we are very sorry for this experience at our Wall St location. Please feel free to reach out to me at Laurel@westvillenyc so we can have the chance to make this up to you. I hope to hear back from you!
I sat at the bar. The bartender was preoccupied, and not there to serve her clients. She was complaining with one of the waitress about being overworked. It was a miserable experience!
Business response:
Please feel free to reach out to me at Laurel@westvillenyc so we can have the chance to gather some additional information and make up for this experience you recently had at our Wall St location. My sincerest apologies and I hope to hear from you soon so we can make this right.
No atmosphere, french toast was ok avocado toast was fair
Business response:
Hi CTNYC, thank you for taking the time to leave your honest feedback. I will be sure to share this input with our team and make any and all necessary adjustments. We hope to see you again soon and make up for this past experience.
On November 4th, we dined in for my girlfriend’s birthday. Our server, Samantha L, was extremely inattentive as well as unfriendly with us as opposed to other tables. I’d like to point out that my girlfriend was the only person of color that was dining in the restaurant at the time. She didn’t check on us, our food was brought out cold, and she was very uninviting towards us. Her attitude towards all other tables was the opposite. When it was time for us to leave, she stared at us as we got up and didn’t say anything. No goo... read more
Business response:
Hi, thank you for bringing this to our attention. We take this feedback seriously as we want to give great service to all of our guests. I have shared this review with our team and the General Manager at our Wall St location so they can investigate this further and ensure this will not happen again. We appreciate you taking the time to alert us to this and please feel free to reach out to me at Laurel@westvillenyc so we can have the chance to make this right. I hope to hear from you soon.
Love the food here, but the server was a little rude to me and my friend.
Business response:
Hi EricaM, we appreciate you alerting us to this very subpar experience you and your friend had at our Wall St location. We would love the chance to make things right and make up for this past experience. Please feel free to reach out to me at Laurel@westvillenyc so we can discuss this further and make this up to you. I hope to hear from you soon!
Frequently asked questions about Westville Wall Street
How is Westville Wall Street rated?
Westville Wall Street has a 4.5 star rating with 1,942 reviews.
When is Westville Wall Street open?
Westville Wall Street is closed now. It will open at 11:30 a.m.