WG&R Furniture

4.6

Furniture Stores
Oshkosh, WI

About this business

Retail Furniture Stores

Location details

1600 S Koeller St, Oshkosh, WI, 54902, United States

Get directions

Weekday	Schedule	Status
Mon	10:00 a.m. to 8:00 p.m.
Tue	10:00 a.m. to 8:00 p.m.
Wed	10:00 a.m. to 8:00 p.m.
Thu	10:00 a.m. to 8:00 p.m.
Fri	10:00 a.m. to 8:00 p.m.
Sat	10:00 a.m. to 7:00 p.m.
Sun	11:00 a.m. to 6:00 p.m.

4.61,188 reviews

Select a rating

Mary

5 years ago

My sales consultant was very knowledgeable and helpful.

Business response:

Thanks so much for sharing your feedback, Mary. We are happy to hear you had a positive experience working with our team. Please let us know if there is anything else we can do for you!

Joan

5 years ago

Betsy was great. Took time to explain. Excited for my new mattress now.

Business response:

Thanks so much for sharing your feedback, Joan. Enjoy your new mattress!

Pam

5 years ago

What an excellent experience it was to have Betsy help us while choosing a dining room table and chairs. She was extremely knowledgeable and did research to help us find a reasonable delivery date for our preferred choices. She thoroughly explained the Protection Plan which we declined only because my husband is so adverse to them. All in all it was a great experience and we have already called her to get more detail on another piece we are interested in.

Business response:

Thanks so much for sharing your feedback, Pam. We are pleased to hear you had a positive experience working with Betsy. Enjoy your new dining set, we look forward to working with you again in the future!

Peggy Klemmer O.

5 years ago

I was in need of a new lift chair and being disabled is difficult to shop. I was able to communicate with Laurie Duffy about chairs I saw on the site and had questions about. she was most helpful, friendly and knowledgeable. When I was ready to buy , I only had to get to the store and she had everything ready for me.I wont shop anywhere else as long as she is there...

Business response:

Hi, Peggy. Thank you very much for sharing your feedback. It's great to hear that you had a positive experience working with Laurie and were able to find what you were looking for. Please let us know if there is anything else we can do for you.

Mary K.

4 years ago

I will never ever shop at the store again or any WG&R I am so done with buying anything from the store. It's a waste of time. They want to charge you for everything but they don't want to stand behind you as a customer.

Business response:

Hi Mary, I'm sorry to hear this. I understand you received a new chair about a month ago, please let us know if there is anything else we can do for you.

Bill B.

6 years ago

Poor service, manufacturer would not honor their warranty, nor would WG&R. I purchased 90% of my furniture over the past 40 years, but no more.

Business response:

Hi, Bill. We apologize again that the warranty has expired, please give us a call if you decide to reconsider our offer.

Bill B.

6 years ago

Avoid this store. Their memory foam beds do not hold up and the manufacturers warranty is not worth the paper it's written on. The store offered a 30% discount but anybody walking in off the street gets 25% off. WAS a forty year customer, but no more.

Business response:

Hi, Bill. We apologize again that the warranty has expired, please give us a call if you decide to reconsider our offer.

Julie V.

7 years ago

I will NEVER give WG&R my business nor will my friends & family after the HELL they have put me thru. I don’t have a lot of money and saved up to buy a $600 sofa from them back in early February and when I got it , one side it’s all broken and the stuffing is ripped out and showing in the arm! I have made numerous phone calls and no resolution! 3x’s now they were to replace it and as of today almost 3 months later I still have this broken couch and no resolution!!!! I am livid 😡😡😡😡

Business response:

Hi, Julie. We apologize for the issues you are experiencing with your sofa and for any inconvenience this has caused. It is our understanding that our customer service department is already in the process of working with you to replace your sofa. Please let us know if we can be of any further assistance.