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Whitley
- Apartments
- Austin, TX
About this business
Location details
301 Brazos St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Staff Make This Place a Home! Everyone that works at the Whitley is exceptional. They have high standards of customer service and want to make sure the residents are well taken care of. They really understand that this is our home and want to make sure we are as comfortable as possible. They are extremely responsive to issues and see the residents as humans rather than customers. I truly appreciate living here and always feel well taken care of.
Business response:
We deeply respect your kind words about our staff at Whitley Apartments. Your feedback means a great deal to us, and we're thrilled to hear that you feel well taken care of in your home. Our team strives to maintain high standards of customer service, and it's heartening to know that their efforts are appreciated. Thank you for sharing your positive experience with us and for being a valued resident of our community.
Leasing Agents Fantastic This is my girlfriend and I's first time living together, and we are working on a big move across the country to Austin. The apartment hunt is never the most fun process, but the Whitley agents (in particular Caroline and Holly) were extremely helpful and responsive throughout the entire process. We are looking forward to moving in soon!
Business response:
We love this for you, Mark! We really appreciate you taking the time out to share your experience with us. Caroline & Holly are great at making a stressful event more smooth so you can enjoy more time to yourself. We're happy to be part of this journey with you! Much excitement, Whitley Team
Maintenance & Help We’ve had a very positive experience with the leasing agents and maintenance staff. Both friendly and helpful. Everyone has been informative as well. Thank you to the entire staff.
Verified Renter Extremely satisfied with moving here- easiest move-in process I have ever encountered and the apartment is great. Location and view is incredible and the staff has been super helpful along the way.
Business response:
Hi, we are so happy to read such a great review about your recent moving experience, view, and location. We are always more than happy to assist you! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Stay warm and safe. Thank you, Billie Jo Whitley Management
Verified Renter Extremely helpful, courteous and friendly staff make the building feel like a home. Thank you!
Business response:
Hello, Thank you, for taking the time to let us know how we are doing. We appreciate all the kind words. Please don't hesitate to reach out if there's anything we can do for you. We hope you have a great day! Whitley Management Billie Jo
Verified Renter The Whitley is a great place to call home. From the amenities to the management and staff, they are top notch. It checked all the boxes when looking for a downtown apartment and we are glad we made the choice.
Business response:
Hi, your wonderful feedback and rating mean a lot to us. Thank you for all your kind words! We always strive to provide top-quality service to every resident and guest, and are pleased to hear that you enjoyed your experience here at Whitley Apartments! We sincerely thank you for the positive review! Have a great day! Thank you, Billie Jo Whitley Management
Verified Renter At the end of the day, I still love The Whitley. It exceeded my expectations for high rise living in Austin from the day I moved in (and I did a lot of research and tours). I hope it stays that way, as time is fleeting and change happens fast.
Business response:
Hi there, thank you so much for your positive comments about Whitley Apartments! We truly appreciate you taking the time to let us know how we are doing. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Thank you, Billie Jo Whitley Management
Verified Renter Beautiful building and friendly employees. I am recommending it to all my friends that are also moving to Austin! It even smells amazing and the apartments are lovely.
Business response:
Hi there, Thank you so much for your positive comments about your living experience here at Whitley Apartments! Yes, please spread the word and take advantage of our Resident Referral Program! It's a great way to keep your friends close by and get rewarded in the process. It's a win, win! If you need anything or have any questions, don't hesitate to reach out. Thank you, and have a fantastic day! Billie Jo Whitley Management
Verified Renter The staff are the friendliest, most helpful people Ive ever met! Theyre always courteous and ready to solve any issues I have. The location is prime and the residents are friendly and international!
Business response:
Hello! Thank you for your kind words and for taking the time to write and give us this wonderful review! We love hearing how we are doing as it helps us do better for you! Please continue to spread the word and don't hesitate to reach out. Sincerely, Billie Jo Ray Whitley Management
Frequently asked questions about Whitley
How is Whitley rated?
Whitley has a 4.4 star rating with 290 reviews.
When is Whitley open?
Whitley is closed now. It will open at 9:00 a.m.