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Windsor Ford
- Car Dealers
- Grande Prairie, AB
About this business
Location details
10001 139 Ave, Grande Prairie, AB, T8X 0V3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedHave had my Edge serviced there several times. Always excellent service. They go over and above what I would expect!
Business response:
Thanks so much for taking the time to share your experience with our service department Barb! Happy to see you had great service and truly appreciate the feedback! Thank you again for choosing Windsor Ford and have a wonderful day!
RecommendedFirst the vehicle is my wife's Christie. I will let her tell you. We were treated as valued customers thru our entire time. Brian Ben &Tom Disney were spectacular in both knowledge and customer service. We came to Windsor because of past experience with Brian Ben. Brian introduced us to Tom Disney. Tom was wonderful to deal with and is a definate asset to your company. My recommendation is: for your next vehicle purchase Windsor Ford is where you are treated with respect and the team go above & beyond in customer service unl... read more
Business response:
Thank you so much for taking the time to let us know about your experience and thank you for choosing Windsor Ford, Bryan and Tom! Happy to hear and we definitely look forward to helping you with any of your vehicle needs moving forward :) By all means if either of you need anything moving forward please don't hesitate to contact any of us and we'll be happy to help!
RecommendedI just had the pleasure of dealing with Shay from service. She is amazing!!! From getting me in the same day, to keeping me completely in the loop the 2 days it was there. Also being completely honest with me about what was going on with my expedition. Going over and above!! So happy there are people like Shay that still give great excellent customer service. Thank you 🙏
Business response:
Thank you Lindsay! We appreciate taking the time to reach out to us and let us know your visit with Windsor and more specifically Shay was awesome! Thank you for choosing Windsor Ford and please don't hesitate to contact us if you have any questions or concerns moving forward!
RecommendedThe staff were very professional, helpful and explained all the features on my new edge. I would recommend Them to my family and friends. Thank you
Business response:
Thanks so much for taking the time to respond Mae! Happy to hear you're enjoying your new Edge! Please don't hesitate to reach out to us should you need anything at all moving forward by calling your sales team or reaching out via text to 780-532-9550 and we will be more then happy to help. Thanks again for choosing Windsor Ford in Grande Prairie!
RecommendedThe people at Windsor Ford are great people too deal with very friendly and awesome service
Business response:
Thanks so much for taking the time to let us know Terry! Happy to hear the service was how it should be. Please don't hesitate to reach out to us should you need anything moving forward :)
RecommendedGreat staff in the service area, quick and efficient
Business response:
Thanks Vickie! We agree the service and service staff are great :)
RecommendedI dropped my truck off for a service this morning and had the pleasure of dealing with Marcia. What a gem! Excellent customer service & I couldn’t be happier! Thank you so much, Marcia!
Business response:
Thanks so much for taking the time to leave us a recommendation Kali and thanks for sharing your service experience! Happy to see Marcia was able to help you out :) Please don't hesitate to reach out to us should you need anything at all, call or text us anytime 780-532-9550
RecommendedThank you to Vicky in the Service dept for taking me seriously when I roll into the drive thru and say ”help me my wipers won’t stop wiping” 😂 she had me booked in and taken care right away. The constant communication via text (which most prefer now a days) was fantastic while it was being worked on I knew I could set my mind at ease. Job well done Vicky and it makes a female feel not so scared to show up to a mechanical shop and worry about what extra costs this is going to cost me because I am a female. (Side note* cost ... read more
Business response:
Thanks so much for the recommendation Shauna! Fantastic feedback and happy to hear. We're extremely happy to hear you didn't feel pressured about visiting the dealership, our team definitely works hard to make the process and visit easy to understand. Thanks so much again and thank you for choosing Windsor Ford.
RecommendedVery understanding people and keep you informed about your vehicle, service is quick and the people are great
Business response:
Thanks so much for the recommendation Tom! Happy to hear our team helped you with your vehicle needs. Please don't hesitate to come see us or text us at 780-532-9550 anytime if you help or have questions. Have a great Christmas!
Frequently asked questions about Windsor Ford
How is Windsor Ford rated?
Windsor Ford has a 4.3 star rating with 1,201 reviews.
When is Windsor Ford open?
Windsor Ford is open now. It will close at 6:00 p.m.