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Wonder Westfield
- Restaurants
- Westfield, NJ
About this business
Location details
210 South Ave West, Westfield, NJ, 07090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:30 p.m. | |
| Tue | 10:30 a.m. to 11:30 p.m. | |
| Wed | 10:30 a.m. to 11:30 p.m. | |
| Thu | 10:30 a.m. to 11:30 p.m. | |
| Fri | 10:30 a.m. to 11:30 p.m. | |
| Sat | 10:30 a.m. to 11:30 p.m. | |
| Sun | 10:30 a.m. to 11:30 p.m. |
This concept must have been created by some "private equity" rocket-scientist. But one who never worked in a restaurant. The food is bland, mediocre, and just plain nasty. I'd rather not eat, than eat this "stuff."
Business response:
Hey there Dougie. We're truly sorry to hear that your experience didn't meet your expectations. We take all feedback seriously and will certainly take your comments into consideration as we continually strive to improve our food quality. We hope to better impress you next time if you decide to give us another chance in the future.
Mediocre prep. Food was overdone and not warm enough. Seemed to be reheated. Had ordered several time previously, not consistent. Won't be coming back.
Business response:
We're truly sorry to hear about your recent experiences with our service, Artie. We strive to provide top-quality meals every single time you order with us and it's disappointing to hear that this has been inconsistent. Your feedback is valuable as we work to improve our service.
Placed a large group order this evening and while I cannot speak to the quality of every dish the Chinese food from Kin was not even edible. I'm not sure how you mess up Sesame & General Tso but it was in a word disgusting. Another friend tried it and after attempting to bite into it spit it out immediately. Disappointed is an understatement My friend placed the order for the group and didnt want to go through the hassle of complaining but I have the time, Panda Express has better food, shame on you for delivering that, yo... read more
Business response:
We sincerely apologize for the disappointing experience with your Kin House order. This is absolutely unacceptable, and we're truly sorry for the disappointment. We take customer feedback very seriously and will look into this immediately. Please reach out to our customer support team at support@wonder.com so we can make this right.
Not good, food tastes frozen especially the queso Chefs cooking the food are not real chefs just people off the street messy and cold Who would ever order from Wonder at any of their locations?
Business response:
Hi Mary. Thank you for taking the time to share this feedback. We're sorry to hear you did not have a pleasant experience while you dined with us and we'd love to resolve this for you. Please check your email for a message from us.
Awful, staff is dry, unfriendly. Food is just a slightly upscale from mcdonalds. Should call yourself a resturant. Family and I felt so sick after eating there. Took forever for lame food. will not recommend, avoid at all costs
Business response:
Hi Victor. We're terribly sorry to hear this was your experience at Wonder. We've sent over a message to assist you further. We look forward to making this up to you.
I've tried food here a few times and it's just not good. The food has an artificial quality to it and is more reminiscent of a McDonald's then the restaurants they claim to represent. The Difara pizza is obviously factory made, the basmati rice with the Indian food is not actually basmati. The Mexican food and fries chicken is super bland. Not to mention they are out of stock of large parts of their menu at times.
Business response:
Hi Adam. Thank you for dining with Wonder, trying different cuisines and for taking the time to share this feedback with us. We are committed to serving only the highest quality dishes and ingredients; and each order is prepared fresh the moment you place it. We're really sorry to hear about your experiences and we'd love to make this right. We've sent you a private message to help resolve these issues and we look forward to making this up to you!
Beware of what you purchase, the wakame salad dyed my fingers green and I wondered why.. it just says 'Wakame, dressed with sesame oil, sesame seeds, and a hint of chili pepper' in the description from Hanu Poke. Under ingredients it just says Wakame. When I inquired about the actual ingredients it turns out there is corn syrup and dyes ... among other things. They said they'll update the description but if they put all of the actual ingredients in the first place I would never have ordered it. I will say that their carrot ... read more
I was given free chocolate pudding by promoters of the new location and it was watery/lacking any flavor. To be honest, this place seems like a ghost kitchen, which I recommend looking into before visiting and supporting. Doesn't seem like it has a place in Westfield amongst all of the delicious food the small businesses have to offer around here.
Business response:
Hi Hope! Thank you for giving Wonder in Westfield a try and your honest review. We strive to deliver tasty dishes to our customers, so we're really sorry to hear the Chocolate Pudding was not up to par. Our food hall is made for delivery, but we also offer the option to dine-in. We hope you give us another chance to impress you and try some more dishes in the future!
So many things wrong! They run out of food. They close way too early and you cant customize most items. They don't even have a spot to comment to ask for extra cheese or sauce on the side of no onions or whatever else. Some of the food is ok but most is overpriced and average at best. We have ordered at least 10 times and not once did they make the order correctly or without an issue. Best things ion the menu are the chocolate brownies, tacos and kids chicken tenders. Everything else is either ok or below average and overpri... read more
Business response:
Hi Snacks .. Thank you for taking the time to give us this feedback, as we are constantly working on improving our service. We're really sorry to hear about your experiences and we'd love to resolve this for you. Please check your DMs so we can assist you.
Frequently asked questions about Wonder Westfield
How is Wonder Westfield rated?
Wonder Westfield has a 4.4 star rating with 317 reviews.
When is Wonder Westfield open?
Wonder Westfield is open now. It will close at 11:30 p.m.