Wood Glen Court

4.7

Assisted Living Facilities
Spring, Texas

About this business

Wellness Assisted Living Facilities

Location details

5000 Cypresswood Dr, Spring, Texas, 77379, United States

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4.7131 reviews

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Anonymous

11 years ago

New, pretty decor, cheerful soft colors. The staff is very warm, kind, thoughtful. Food is very plain, but my parents seem to like it. It's only about one third full so far, so it feels very quiet in the hallways. The activities director seems to really be taking the residents' preferences into account. Very clean - good staff.

Gregory G Land

a year ago

Looks great. Staff turnover a real problem. Food is awful. And the staff steal. This is no place for Mom or Dad. My Dad is currently living there and is miserable. Terrible personal care. Hateful to the elderly. Staffing changes are constant. And they steal and take advantage of the elderly. Please pick your location carefully. This facility looks great, and they know how to sell their services. Beware. Go somewhere else..........

Business response:

Hi Gregory. The safety and security of our residents is our top priority. Thank you for bringing this to our attention. We are happy this was resolved quickly and nothing was stolen or missing. We appreciate you bringing this to our attention even though no theft was substantiated. Our mission is to provide excellence in service in everything we do and strive to get better every day. Should you have any more questions, please do not hesitate to reach out to us directly.

Happy Friend

7 years ago

Don't pay for this facility to clean your parents room. Their room is constantly filthy and the facility did not even notice that my parents were COVERED in bed bugs. Then they did not offer to help with replacement expenses of furniture. If it takes 100 days (3months+) to have an infestation then I believe there is a problem here because my parents had a major infestation.