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Woodstock's Pizza Chico
- Restaurants
- Chico, CA
About this business
Location details
240 Main St, (btwn Main & Wall), Chico, CA, 95928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to 02:30 a.m. 11:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to 02:30 a.m. 11:00 a.m. to Midnight |
We called at 6:15 pm to have a pizza delivered they said it would be 2 hours, so we opted to pick up and asked how long for pick up, they quoted us 40 minutes. Husband got there at 7 (45 minutes after) when he arrived to pick it up they said they hadn’t even started it yet and it would be 30 more minutes. It is now 8:15 and we still have no pizza and my kids are now eating cereal, we will not be using Woodstock’s to feed our family ever again, what a shame I could have had then fed and in bed if we weren’t lied to how twice ... read more
Long wait and the worst customer service. I'll never go back.
Business response:
Hi, Marilynn -- First, I apologize that we never responded back to you after an incredibly busy holiday weekend. I'm sorry for your long wait and poor customer service. Neither are what we want to see, and I hope you'll forgive us. We truly want to improve, but we are struggling with an unprecedented labor shortage due to the supplemental unemployment benefits and rent forgiveness. This is an industry-wide, nationwide problem right now -- no matter what we pay or offer in incentives, it can't compensate for doing nothing and... read more
RecommendedI’ve been a patron of Woodstock’s since 1992. This is the go to place for my family of 7. Tonight I had my first disappointment. Waited over an hour while I waited outside for our medium size pizza to be ready for dine in. Everyone else around us getting their food. Was offered a 50% coupon for our wait, but seriously over an hour before anyone came to say anything! My husband had to inquire twice before anything was done or offered. Seriously disappointing. ☹️
Business response:
Sandra, we apologize for this experience you had last night, we dropped the ball. Waiting this long for your pizza is unacceptable. We want to make it right and keep you as a loyal Woodstocker! The GM at the restaurant is Lauren Davis, please email her at ldavis@woodstockschico.com and provide some more detail on your order so we can credit the rest of your order and also get better moving forward.
Today I went there to enjoy a meal with my child and friends kids. Everything was going well until I returned from bathroom. I suddenly return to a guy asking my friend and I to leave or he’s calling the cops. I tried asking what happened but the girl standing next to him wouldn’t say. All I know was that she coughed and they accused her of corona virus. And my niece was screaming and crying and so was my son.
RecommendedAmazing food 🥘 pizza 🍕 was great Best I’ve had in a long time
We loved Woodstock’s pizza before and were so excited to try out their new location. We went with a party of 5 on Saturday. Our breadsticks were overcooked and our pepperoni pizza had crust that was so thin and soft our pizza was floppy. Hopefully it’s just a glitch of reopening and they’ll return to their old amazing pizza ways
Business response:
Thanks for the feedback Alizum, we apologize for the disappointing experience, we do have a lot of new team members and there's always hiccups when opening but we should have done better and apologize for the experience. We'd love to hook you up on your next order, if you're up for it, send a quick email to slawrence@woodstocksca.com with the phone # you use for your account and we'll get you set up. Thank you and sorry again - Sam
Trying to charge $25 for delivery..... where you've delivered multiple times...i guess 6 miles is just way out of the way.... well just lost multiple customers....
Business response:
Hi Andy - Thanks for sending your feedback in, we apologize for the sudden change in delivery fee, we are looking into this right now, as it should not have changed unless you moved. Our delivery zones and details are listed on our site here: https://woodstockschico.com/delivery-zones/ but you can also call in at anytime and someone can look up your specific address to give you exact information. If you have any additional feedback or would like to talk to someone, please email me directly at slawrence@woodstocksca.com ... read more
What a disappointment . Stood in line for a half an hour. They only had one of the beers listed on the FB event available and they were not half off!
Business response:
Hey Laura - Thanks for sending your feedback in, we apologize for the long wait. We certainly aren't perfect but do our best to keep things moving quickly and will continue to work at improving. I also wanted to clarify that Pint Night is on Thursdays, we apologize if this wasn't clear and are so sorry for any confusion. If you're up for giving us a second shot to make things right, I'd love to send you some Woody Bucks to cover your next order. If you're up for it, send me a quick email at slawrence@woodstocksca.com wit... read more
My order to go was wrong... sad face! Didn’t want to drive back the 30 minutes to get it fixed. Gave it away to a friend. Still a great place. �
Business response:
Hey Kassandra - Thanks for sending your feedback in, we're so sorry your order was wrong. Can you send me some additional details about what was wrong at slawrence@woodstocksca.com so we can better address this? I'd also love to cover your next order to make up for the mistake. If you're up for giving us a second shot at making it right, include your mailing address in your email and I will get a coupon sent out to you right away. Thank you and sorry again - Sam
Frequently asked questions about Woodstock's Pizza Chico
How is Woodstock's Pizza Chico rated?
Woodstock's Pizza Chico has a 4.3 star rating with 2,672 reviews.
When is Woodstock's Pizza Chico open?
Woodstock's Pizza Chico is closed now. It will open at 11:00 a.m.