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Yanich Oral Surgery & Dental Implants: Jason Yanich DDS
- Oral Surgeons
- Marion, OH
About this business
Location details
1456 Marion-Waldo Rd, Marion, OH, 43302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 4:00 p.m. | |
| Wed | 08:00 a.m. to 4:00 p.m. | |
| Thu | 08:00 a.m. to 4:00 p.m. | |
| Fri | 08:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unprofessional, Dr was arguing with company on phone while we waited. I thought it was actually an upset patient. He finally came in and looked irritated, didn’t introduce himself, and felt rushed. Staff was cold, unfriendly, and had very little patient care. One time visit was one too many.
Business response:
Hi, Addyson. Thank you for sharing your feedback. Due to HIPAA, we can’t discuss personal details here, but please know that professionalism and patient care are very important to us. We always want our patients to feel comfortable and respected, and we would welcome the opportunity to speak with you directly. If you’d like to share more about your experience, please contact us at (740) 496-4685 to discuss.
I think you did good of explaining everything about the surgery. I was feeling nervous and they told me not to worry about it and how easy the procedure is.
Business response:
Hi, Eva. Thanks so much for taking the time to share this! Our team always strives to provide clear, supportive care.
Does not accept Medicare dual complete insurance like united healthcare when their website says they do which is not true and I would rather suffer than have to pay out of pocket
Business response:
Hi, Ruth. Thank you for taking the time to leave a review. We completely understand how overwhelming and frustrating insurance matters can be, especially when it comes to understanding coverage for specific plans. Our goal is always to make care as accessible and transparent as possible. We have listed our current insurance plans on our website. However, coverage can vary depending on the specific terms of your individual plan, which the insurance company often determines. Due to HIPAA regulations, we’re not able to discuss ... read more
It did not feel like the office cared about the patient. Unfortunately, I would not recommend this office to anyone when calling the staff that answered the phone were very rude. When I asked if I needed to call and get someone else because she sounded irritated, she then completed the phone call. Treatment was put off so much so that we had to find another oral surgeon. I can only assume that the issue was that it was a VA authorization. Unfortunately most veterans give up because they are treated this way.
Business response:
Hi, Paul. Thank you for taking the time to leave us a review. We’re sorry to hear about your experience and take concerns like this very seriously. Due to HIPAA regulations, we’re unable to discuss any specific patient details publicly, but we would appreciate the opportunity to speak with you directly to better understand what happened and work toward a resolution. Please feel free to contact our office and ask to speak with a member of our management team—we value all of our patients and are committed to improving the exp... read more
My appointment was at 3 pm and I got there 15 minutes prior to my appointment because I knew there would be paperwork that I needed to fill out. I filled out the paperwork and waited to be called back. The receptionist answering the phone would complain about patients after she got off the phone with them and then would call them nasty names. I didn’t go back into the room until 4:30. The dental assistant asked questions and then I went and got my x-ray done and waited another 15 minutes until the doctor finally came in the ... read more
Business response:
Hi, Kirstin. Thank you for taking the time to leave us a review. We read and take all reviews seriously. We are sorry to learn about your recent encounter with our office. Please understand that your experience does not align with the principles of our practice. Ensuring the satisfaction and care of our patients is our utmost priority. We appreciate your feedback as we welcome the opportunity to help our team improve. We wish you the best in your health and wellness journey.
Arrived for consultation and was met with paperwork. Standard. Waited for 20 minutes before taken back. Assistant took X-rays, took to a consultation room, and asked where the issue was. I asked if she had my referral. She did but was not trained to view the xray. She conferred with other assistants and they decided to do a CT scan. She then took me back to the consultation room. She gave me information for surgery. I hadn’t seen a doctor or had decided on surgery of any kind! After 2 hours, the doctor finally came in. He ba... read more
Business response:
Hi, Lisa. Thank you for taking the time to leave us a review. We read and take all reviews seriously. Our whole team strives to make sure that every patient is treated with respect. The well-being of our patients is always our number one focus. Due to HIPPA laws, we cannot address your specific feedback about your experience. Our office has tried to call you several times. We hope that you will call our office at 740-389-2100 at your earliest convenience.
Great explanations for what to expect. We waited two hours to see the dr for the initial consultation. Got him right in on the day of surgery. Seemed to really care about his needs while there. He felt dr was not very gentle during the iv placement. Took 6 hours to get his pain medication filled due to miscommunication
Business response:
Hi, Jacob. Thank you for taking the time to share your experience at Yanich Oral Surgery & Dental Implants. We appreciate your feedback and are glad to hear that our staff provided great explanations for what you could expect during your visit. Dr. Yanich and our entire staff strive to provide the highest quality of care possible for every patient. Due to HIPPA, we are unable to reply to your specific feedback publically. We are able to communicate that we electronically sent over prescriptions immediately to the pharmacy o... read more
I was really disappointed that I have to wait so long to get my 2 teeth pulled. I had to call back to get an appointment and then call again to find out the cost. Things must be ŕeally backed up. Luckily my teeth stopped hurting. Than you
Business response:
Hi, Raymond. Thank you for taking the time to leave us a review. We are glad your teeth are feeling better! We are sorry to hear that your experience with us did not meet your expectations. We read and take all feedback seriously. We want to convey that we believe in providing the absolute best patient care and treatment for every person who enters our practice. If you would like to discuss your feedback further, please call us at 740-389-2100.
Waited too long in a wheelchair and left
Business response:
Hi, Barry. We appreciate you taking the time to write a review. We apologize that you had to wait. Our whole team strives to make sure that every patient is treated with respect. We hope that you will call our office at 740-389-2100 and we can reschedule your appointment for another time that would work for your schedule.
Frequently asked questions about Yanich Oral Surgery & Dental Implants: Jason Yanich DDS
How is Yanich Oral Surgery & Dental Implants: Jason Yanich DDS rated?
Yanich Oral Surgery & Dental Implants: Jason Yanich DDS has a 4.6 star rating with 620 reviews.
When is Yanich Oral Surgery & Dental Implants: Jason Yanich DDS open?
Yanich Oral Surgery & Dental Implants: Jason Yanich DDS is closed now. It will open tomorrow at 8:00 a.m.