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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United StatesGet directions
|Mon||7:00 a.m. to 5:00 p.m.|
|Tue||7:00 a.m. to 5:00 p.m.|
|Wed||7:00 a.m. to 5:00 p.m.|
|Thu||7:00 a.m. to 5:00 p.m.|
|Fri||7:00 a.m. to 5:00 p.m.|
Zynex Medical has a 4.8 star rating with 9,548 reviews.
Zynex Medical is open now. It will close at 5:00 p.m.
Very prompt. A bit lacking in the use directions. Was told there would be a DVD on use but finally goy a PT to show me how to use it.
I spoke to Alex yesterday 9/13/2017, she was very helpful. I explained to her about my unit, that it was not working, it died. I had taken it to my physical therapist to look at, as he said he would. I had my AC Adapter & a fresh, new battery. There was nothing, it was completely dead. Alex checked my info, when I received it & found that the warranty had just expired. Go figure that it's always the case that the unit would die just as the warranty has expired. She asked me if I could hold for a minute & she spoke her superv... read more
My experience with Zynex has been great. Very consistent and clear communication. Customer Service is spot on. I've been using my device daily with no issues; helping my recovery. Couldn't be more pleased
My questions and needed are promptly addressed.
Great job. The pads could be bigger though.
Was very helpful
Excellent response from the customer service team. I am extremely happy with the courtesousy extended to customers from initial conversations to the satisfaction surveys. The reps exhibit professionalism and follow best practices throughout. Having worked as a customer service rep as including IT support for WiFi business customers as well as support analyst for a Linux based eCommerce app that had customers all over the world, I know when the rep is 'smiling' and genuinely concerned or if they are having a bad day and just... read more
I was a little anxious thinking that I would not receive my supply before the hurricane landed. But I did get it Thursday and I am very happy.
The machine work great you provided all the things necessary to make it work and very easy to get service when you have any questions very happy