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2204 N Ironwood Place, Suite B, Coeur d'Alene, ID, 83814, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Everything about my experience with Platinum Mortgage was first rate. When a credit union company said they couldn’t give me a mortgage loan, I turned to Matt and his team. He got everything put together very quickly and there was no snags. Matt continually kept me updated and there were no surprises. Thank you so much.
Business response:
Cathy, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
We had the pleasure of working with Matt Richter who helped us with our homeloan needs with purchasing our first home. I had many MANY questions throughout the process and despite how basic they may have been, Matt addressed me professionally and kindly. I am very grateful to him and Platinum Home Mortgage Thank you!
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Matt Richter was very thorough and helpful in all ways. He made the whole home buying experience painless. He was quick to respond to questions and kept me posted throughout the process. I highly recommend Matt to anyone looking at purchasing a home.
Business response:
Lori, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Matt made the refinance of our home easy and efficient. I would definitely recommend Matt Richter and Platinum Home Mortgage to my friends and family. Thank you.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Always available and never pushy. Walked me through options in a clear way that helped me understand and make the best decisions for my situation. Worked quickly and efficiently. Great experience.
Business response:
Hi Aleta, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
We recently completed our refinance with Steve at Platinum Home Mortgage. Steve kept us informed through the whole process and was available any time we had a question. I highly recommend Platinum Home Mortgage whether you are purchasing or refinancing your home.
Business response:
Thank you, Andrew! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Professional, responsive, 100% customer first mentality!
Business response:
Troy, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Matt made our home mortgage process smooth and easy. Communication throughout was fantastic. We did a new construction home with an extended timeframe due to building and he made sure we were locking in rates at the right times and saved us money by offering a longer rate lock of 6 months! Would highly recommend him/Platinum for all things mortgage related.
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
From day one the service has been phenomenal. As with any home purchases, challenges arise. Lucas and the Platinum team were always quick to contact us to work through things as they popped up. Overall it was a smooth process and now we are happy homeowners. I would recommend Platinum Mortgage to anyone looking to purchase a home.
Business response:
Hi Charles, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 1,030 reviews.
Platinum Home Mortgage (NMLS 13589) is open now. It will close at 5:30 p.m.
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