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RingCentral - Belmont, CA
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
Absolutely terrible call quality, we emailed our rep multiple times with no response as to helping us figure it out. Finally because the phone system was so awful we had to cancel, but RingCentral isn’t showing that call was ever logged. They get you on a 24 month contract, but then lie about not seeing that you’ve called for support. Our business deals with seniors and if we can hear them because the call quality is so awful it’s a safety concern for our clients. We tried making things better on the desk phones, mobile ... read more
This is the WORST business software I ever used in my entire life! It never works properly. Something is wrong with it all the time (see the screenshot with just another moment of "something being wrong on their end"). There are thousands of complex settings that I can't even understand but we need to manage all of them just to get a simple call go through. Their support is very slow. It normally takes 5-7 minutes of talking to a robot before they even place you in line for a customer support specialist. This product was ... read more
Another member of a team who has used RingCentral for 5+ years but cannot seem to matter enough for even a return phone call. We are needing support to resolve a handful of issues, including removing lines we no longer need, but cannot get anyone to return calls, emails, or messages on our portal. To top it all off, we finally managed to get a video conference scheduled with the only person in the organization who acted like they cared about us (they guy who wanted to help us ADD more lines that we didn't need) after he ema... read more
These people treat their customers horribly. I've been a long time customer. We switched to Spectrum, and then came back. Been a decade with them. We used to have an accountant, but she took off. When I started handling the books, I found 2 Ring Central contracts for the same account number after 1 year worth of billing. 1 = 700 per mo. 2= 300 per mo. When I called them, they wanted another 3k to cancel the old 700 per mo contract! I was like, you guys took around 10k is that not enough? The same phone number? Wh... read more
We sell cannabis related vaporizers, we are Canadian company messaging Canadians. RIng Central knew exactly what our products were from square one and agreed to sign us up anyway. Then, after a while they said our products are "vape" related and canceled our SMS. They continue to hold us hostage saying we violated their contract while not providing us our full service. Not discounting us for providing less and requiring to keep us on until August despite essentially not wanting our business. We have made numerous attempts to... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.8 star rating with 16,331 reviews.
When is RingCentral open?
RingCentral is closed now. It will open on Monday at 9:00 a.m.
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