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RingCentral - Belmont, CA
- Telecommunications
- Belmont, CA
About this business
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the #1 cloud communications provider worldwide, and we don’t plan on stopping there. Technology breaks down barriers and unlocks potential, making it easy for people to do their best work together. In today’s mobile world, this means giving teams, partners, and customers the ability to communicate, collaborate, and connect the way they want on any device, anywhere, anytime. It's wha... read more
A Very Capable Web Meeting Solution For Business - RingEX With RingEX, audio and video conferencing is easy and it makes holding online meetings a breeze. What makes it even better is the ease of integration with Outlook and my experience is awesome.
Overall satisifed While Ringcentral has its pain points, it continues to outshine competitors
Ringcentral Contact center --way to go The Contact center product is very much users friendly and integrates with Salesforce too
RingCentral MVP is a state-of-the-art VoIP system! RingCentral MVP is important to our call center environment because it gives us the full access we need for message, video and phone capabilities. Our call routing is based on specific skill sets (general customer service, roadside assistance, billing inquiries, etc.). This package provides the whole suite of services.
Solid Service. Responsive customer service who took the time to diagnose issues.
RingCentral is a tremendous and flexible contact center solution! RingCentral has been a significant upgrade on our contact center capabilities and has enhanced the overall customer experience. Shorter wait times, more customizable IVR, and the ability to put our customer's in the right department based on their specific needs.
Good product The sales process was easy. Once we signed, I was not aware that we would have new contacts for the onboarding process, and I spent a lot of time with general support team instead of a dedicated onboarding person/the sales rep that I worked with previously. Overall, a good standard easy-to-use softphone tool. Our company chose to change providers, and the termination process was less than ideal; our e-mails to our account rep went unanswered, and suddenly we had a new account manager who would constantly call to... read more
Ring Central Customer Support is very good Ring Central is very helpful and accessible when trying to solve any issue with our phone system
Feature-full product with excellent end-user adoption. Feature-full product, virtually all use cases for our org is met with the options available. Excellent out-of-the-box ease of use for our end-users, it's easy for everyone to get started and use all the product options. Within a short time, my entire team and many end user groups were utilizing phone, chat, text, and meeting features fluidly. With that in mind, figuring out what is available on the desktop app vs browser app vs mobile app is confusing; advanced options l... read more
Frequently asked questions about RingCentral
How is RingCentral rated?
RingCentral has a 4.8 star rating with 16,331 reviews.
When is RingCentral open?
RingCentral is closed now. It will open on Monday at 9:00 a.m.
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