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At 1-800-HANSONS, we pride ourselves on presenting the best quality replacement windows, siding, roofing, gutters, gutter guards, bathtubs, and showers. As your trusted home improvement expert with over 300,000 satisfied customers, 1-800-HANSONS will always install these products in your home as if we were putting them into our own. When you choose us to protect your home’s exterior, you get a Lifetime Guarantee that’s unmatched in the industry. If our windows break, shingles leak, or siding gets damaged, we’ll fix it. Addit... read more
977 E 14 Mile Rd, Troy, MI, 48083, United States
Get directionsI had roof work done on my garage and back enclosed porch. The crew did an outstanding job. This is an old 2 story house and decades ago the up stairs had been made into an apartment and the bottom floor back porch and been enclosed. The roof was flat with a railing around part of it for a make shift deck. After decades of snow removal and walking on the roof it leaked really bad, so I had it all redone. A slightly slanted roof and proper deck built. Critters had tore through the roof under the deck in 2 places and those we... read more
Business response:
Thank you Edward for taking the time to leave us a fantastic review. We are thrilled to hear the crew did an outstanding job and got it done for you. Thank you for choosing 1-800-HANSONS! We look forward to working with you again if you need any work completed in the future.
We are in the lower Michigan area. Travis the sales rep. was very courteous and polite. After some needed discussion back and forth we were able to make an agreement. There were phone calls to us keeping us informed on the process toward getting ready for putting on the roof. The crew leader Andres Rojas and his crew did an excellent job. Great work ethics. They kept at it and did not goof off. Even went beyond what was expected of them. They made sure the area around the house was cleaned up of the debris before they left... read more
Business response:
Thank you for your wonderful feedback Robert and Dee! We are so glad to hear your experience was top notch. Have a fantastic day!
Overall, experience was good. Workers did an excellent job, were professional and courteous. I only had two concerns which are relatively minor. Firstly, I was the POC for this project. They asked for a secondary phone number, just in case, so I gave them my husband's number. Once I did that, they started calling him instead of me. I thought this was because I was a woman. I didn't think it was intentional, but it's still offensive and something for them to keep in mind. (I had to ask them to delete my husband's numb... read more
We had our roof installed by 1-800-Hansons this past week and I am very pleased. The installers did a phenomenal job of doing the tear off without making any mess and the installation of our new shingles was very professional. We have a ranch home with a good size roof, so this was a 4 day job for the small install crew, but they did a great job of working in sections and they were punctual getting an early start each morning. The lead installer checked in with me each day and kept me abreast of next steps. We are very happy... read more
Business response:
Thank you for your 5 star review Mark! We appreciate your feedback and recommendation!
Roof looks great! Installers were really good. Very easy to work with 1-800-Hansons!
Business response:
Thank you for your feedback Ruth!
I grilled that salesguy for over 4 hours on a zoom. By the end my questions had been answered in a way that felt more transparent and truthful than other vendors I had interacted with. I believe this is due to the fact that they do have a good product. We got windows. The decision was between Hansons, Wallside, and some other vendor I forget (maybe anderson). Wallside offers a vinyl window with double pane glass for a good price. Hansons offers a fiberglass backed (vinyl shell) window with triple pane glass for not much mo... read more
Business response:
Thank you for your wonderful feedback Zak!
Everyone was great, professional and personable. They did a great job and I love my new windows. Would definitely recommend them to others.
Business response:
Thank you Helen!
Sales pitch for roof was top-notch! Installers worked hard, were courteous, answered all my questions and cleaned up every day! I'm very pleased!
Business response:
Thank you for your wonderful feedback Kim!
Every step of the process was seamless. Definitely a go-to window shop!
Business response:
Thank you Michelle!
1-800-HANSONS has a 4.9 star rating with 4,561 reviews.
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