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1-800-HANSONS

4.5

About this business

At 1-800-HANSONS, we pride ourselves on presenting the best quality replacement windows, siding, roofing, gutters, gutter guards, bathtubs, and showers. As your trusted home improvement expert with over 300,000 satisfied customers, 1-800-HANSONS will always install these products in your home as if we were putting them into our own. When you choose us to protect your home’s exterior, you get a Lifetime Guarantee that’s unmatched in the industry. If our windows break, shingles leak, or siding gets damaged, we’ll fix it. Addit... read more

Location details

977 E 14 Mile Rd, Troy, MI, 48083, United States

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4.55,637 reviews
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Russell's profile image
Russell 
3 years ago

Two months waiting for gutters and downspouts. You are a disappointment to the industry. Work crew on roofing job were rude and left debris every where. The crew should never work for Hansons again 

Scott D.'s profile image
Scott D. 
3 years ago

Hanson's measured my rear windows, they came in Underside, I told them I was not happy with what they're going to install I was sort of stuck because they removed the old windows and for me to call them let them know. Hanson's got back with me 4 days later and told me the windows are within their specs I'm stuck with them all they care about is the money they get not customer service 

Mitchell B.'s profile image
Mitchell B. 
3 years ago

The expectations given by salesmen were not met. On the day of installation the installers seemed to be in a rush putting in the windows. The installers also left a pile of screws on my deck that my wife found 2 days after! Could have been bad as I let my dog out the back door and my 1.5 year old son plays on the deck. I have pictures of large amounts of silicone in the corners of windows and foam sticking out of the $3000 sliding door but I can’t post them here. I felt as though there was little attention to detail. I reach... read more

William M.'s profile image
William M. 
3 years ago

Terrible communication and constant cancellation and rescheduling made this a nightmare! Our sales rep said he’d be with us to the end then dropped off the radar. Roofing was a mess and needed touch up work immediately. The siding was dropped off and sat for literally weeks. I really had no idea what was going on most of the time. The siding crew was the only good part of the whole job. To many sub contractors and people to try to get ahold of for answers. Still waiting on gutters…. Look elsewhere honestly. Just typical “bi... read more

Harold B.'s profile image
Harold B. 
3 years ago

Worst company I've had to deal with in 20 years. I should have stayed with Wallside, who did an excellent job on other windows. Trying to spread the wealth came back to bite me. 

Miguel D.'s profile image
Miguel D. 
3 years ago

Unfortunately, the sales representative that gave us a quote oversold the services that Hanson's would provide. He guaranteed us that the contractors would ensure proper cleanup during the old roof removal/replacement process. He also emphasized that the contractors would take great care to protect the property (e.g. siding, landscaping, windows, etc.), and that they would ensure proper cleanup before they left (i.e. clean up nails). Lo and behold, the aftermath wasn't as portrayed. It appears that the contracting company ... read more

Jakob W.'s profile image
Jakob W. 
3 years ago

I had my roof and gutters done by Hansons and was financed through green sky. There are no “Hanson” employees. They contract out local roof and gutter workers for their projects. The coordination between Hansons and the contractors is abysmal. You can’t speak with the contractors directly and Hansons never has any answers for you. Also, Hansons only seems to care about making money and making sure that you leave a good review. You will be spammed with messages and phones calls to leave reviews for the work that was done. My... read more

Mitch K.'s profile image
Mitch K. 
3 years ago

Great job by the installers Mike 

Jeffery R.'s profile image
Jeffery R. 
3 years ago

The installation crew was wonderful. 

Frequently asked questions about 1-800-HANSONS

How is 1-800-HANSONS rated?

1-800-HANSONS has a 4.5 star rating with 5,637 reviews. 

When is 1-800-HANSONS open?

1-800-HANSONS is open now. It is open 24/7.