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1-800-HANSONS
- Windows Installation
- Sioux Falls, SD
About this business
Location details
2707 S Carolyn Ave, Sioux Falls, SD, 57106, United States
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Five new windows put in for 9k and didn’t try to open all the windows until the next day (because you know I foolishly expected people who spend their time professionally putting in windows would know how to do that properly )and align the locks and not destroy the windows in the process of trying to use them. They are already damaged from that and I will say my original windows from the 1970s opened and closed easier then these brand new ones. Furthermore, I was just on the phone with customer service and explained the sit... read more
Business response:
We value your feedback and apologize for any inconvenience caused. We have reached out to you to resolve the issue. Please contact us at (605) 231-9424 if you need to discuss further. Thank you.
Explained process carefully and patiently when selling, measuring team was accurate and professional, installers were professional and very hard working, and callers and appointments were considerate and everyone was trying to give us the best outcome possible. We wish we had known of your service two years ago when we were navigating construction and repairs on another house with several contractors that were not about good service. Thanks again
Business response:
Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with our team. Thank you for sharing!
Kris and Brandon arrived as planned and immediately started working diligently prepping the area and taking out the old windows which certainly didn't look easy. They were both kind and pleasant.They were careful to keep me away for any dangerous parts. They worked hard for 6 hours and now we have two beautiful new windows we are enjoying. The next day Kris went to Vermillion where we have another home and put in a window that got broken in a storm. It was an attic window above a patio roof. Not at all easy or pleasant, but... read more
Business response:
Thank you for your review! We're thrilled to hear about your positive experience with our team and the new windows. If you have any further needs, feel free to reach out to us.
(Actually this is at granddaughter's house, owned by Grandma Leyla.) Christian did excellent job explaining about the window and procedure to get new one installed. He was very considerate about time frame that worked for my granddaughter. Exact measure was scheduled tomorrow! Yay!
Business response:
We're absolutely thrilled to hear about your positive experience with Christian! Thank you for your review.
Today the window measurements were exacted and the man who did them was very considerate and professional. He called 15 minutes before he arrived. He was knowledgeable and professional. A great company and team.
Business response:
Thank you for taking the time to provide feedback. We're glad to hear about your positive experience with our team.
Very disappointed with this company. After waiting a number of weeks for materials, a date was set to remove a tub and install a new shower. On the date scheduled, we were told the installer would arrive somewhere between 8 and noon. About 9:00 we received notice the vehicle had broken down and installation would need to be pushed back a week or two. This is not acceptable. I could see pushing back a day or two, but not any longer. Once a date has been set and arrangements such as rearranging rooms to access the bathroom, ... read more
This has been the most frustrating experience of my life! I have no idea how they can have such a high review rating when their service has been HORRIBLE!!! Trying to get a response from them is like pulling teeth! I will NEVER Recommend 1800 Hansons to Anyone! If I could give them a zero star I would! Don't waste your time or money with them and you will save yourself a Giant headache!! We're 8 months out from ordering our window. This whole process has been Absolutely Awful since we decided to go with 1800 Hansons!! We JUS... read more
Ordered today. No install yet.
Never was able to speak with management about getting our window adjusted..The window crew did come back and adjust the window...that crew was not the problem. The siding crew was the problem from leaving personal and extra supplies in your driveway and yard.Took several phone calls of complaints and pictures to get everything resolved.
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How is 1-800-HANSONS rated?
1-800-HANSONS has a 4.5 star rating with 654 reviews.
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