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1-800-HANSONS
- Windows Installation
- Sioux Falls, SD
About this business
Location details
2707 S Carolyn Ave, Sioux Falls, SD, 57106, United States
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Good sales pitch. Took over 2 months from start to picking up remaining material and installing missed vents. Lots of phone calls and emails. No problem with craftsmanship. More follow up and completion
Business response:
Mike, I have escalated to our management team to review and address
will NEVER recomend Hanson for any type of work. We replaced windows, siding, and gutters and started this project all most 10 months ago at a cost of close to $60K. Project is still not completed. 2 windows and 1 patio door had to be replaced becaus of poor instalation and leaking. Facial trim and down spouts fell off with in 1-2 months of instaliation. Rain gutter, which is seamless is leaking right above entry door to the house. This is not to mention the very poor customer service you recieve over the phone. Was o... read more
Business response:
Tim, I have escalated your feedback to our management team to review and address
Communication was horrible from start to finish.
Business response:
Roxane, I have escalated your review to our management team
GREAT!! professional job!!
Business response:
Thank you Wynne!!
Crew was quick and efficient. Job was done professionally. Love the window!!
Business response:
Glad to hear it Wynne! Thank you for your business!
Not a great experience customer service wise. We had some issues with our dryer vent being covered a long with a few mistakes. They were really hard to get ahold of and main goal was to collect the payment. I wrote a negative google review and they told me to email them, emailed them they responded once and never followed up. I followed up twice and no response. Seems to be the trend with this company. Would definitely spend my money with a more deserving business next time.
Business response:
Shauna, my sincere apologies for your experience. That is certainly not the experience we wish to provide our customers and appreciate you bringing this to our attention. I have escalated your review to management to review and address.
Hanson's send to be a terrible company with even worse customer service. The first contractor did an exceptionally terrible job, didn't caulk things correctly and left two windows without any caulk on the top of the window. It took over three months to get Hanson's to get someone out here to fix all but one window. When a different contractor came out here to fix those mistakes, he looked over every window and fixed every mistake that he was able to find. The only reason I'm able to leave five stars is because they brought... read more
Frequently asked questions about 1-800-HANSONS
How is 1-800-HANSONS rated?
1-800-HANSONS has a 4.6 star rating with 649 reviews.
When is 1-800-HANSONS open?
1-800-HANSONS is open now. It is open 24/7.