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2707 S Carolyn Ave, Sioux Falls, SD, 57106, United States
Get directionsThe worst company ever to work with!!!! Started our project Sept 2022 and still not finished! Horrible communication if any at all.
Business response:
Jeanne, I have escalated to our management team
Excellent company,,excellent people,,5 star all the way
Business response:
Thank you Vicki and Steve for your review!
Would not recommend this company, I ordered windows, the were 4 weeks late in producing them (4 months). They stated that they will give discount for winter install to provide work for their crew. On December 14, I tore up my house to get ready for install. Their crew guess went on vacation and a sub contractor took until December 29 to finish. Not a fun Christmas!!!
Business response:
Kelly, this has been escalated to our management team to review and address
Josh, who measured the windows I need to replace, was prompt, polite and knowledgeable.
Business response:
Thank you Mick!
If I could give a zero star review I would. If you need something done quick don’t go with them. The product takes months to get. We had nothing but problems with them. Good luck getting ahold of someone at the Sioux Falls office. Several times when I called in the call would get dropped after being on hold too long or the call would answer but no one would say anything on the other end. The siding was delivered on August 31st. I called a week and a half later to see if it was scheduled for install. The didn’t know it had b... read more
Business response:
Trey, I have escalated your feedback to our management team to review and address
Josh came out and measured my windows today he called and let me know he was on the way he showed up in a professional and timely manner very friendly gentleman explained exactly what he was going to do and and the process he answered any and all questions that I had and made me feel very confident in this company but everybody I have dealt with so far is made me feel very comfortable and very confident and treat you just like family I'm very happy with the service today and have complete confidence in my window process than... read more
Business response:
Thank you for your review Carrie!
So far my experience with Hanson Windows has been fantastic I am working with the salesman Jeremiah and I have had zero issues with him he has been very professional very sensitive to my matter that has not faulted his professionalism at all I have been able to reach him and anytime that I've had a question even when my insurance company had put me off a while so I could try to get this done he has explained everything in great detail to where I have no questions or any hesitations about the job that will be done by this com... read more
Business response:
Thank you for your feedback Carrie
Good sales pitch. Took over 2 months from start to picking up remaining material and installing missed vents. Lots of phone calls and emails. No problem with craftsmanship. More follow up and completion
Business response:
Mike, I have escalated to our management team to review and address
will NEVER recomend Hanson for any type of work. We replaced windows, siding, and gutters and started this project all most 10 months ago at a cost of close to $60K. Project is still not completed. 2 windows and 1 patio door had to be replaced becaus of poor instalation and leaking. Facial trim and down spouts fell off with in 1-2 months of instaliation. Rain gutter, which is seamless is leaking right above entry door to the house. This is not to mention the very poor customer service you recieve over the phone. Was o... read more
Business response:
Tim, I have escalated your feedback to our management team to review and address
1-800-HANSONS has a 4.6 star rating with 670 reviews.
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