This profile has been claimed by the business owner or representative.
Hayward Gardens Post Acute
- Nursing home
- Hayward, CA
About this business
Location details
1628 B St, Hayward, CA, 94541, United States
Get directions
My mother just got done staying here for two weeks after a knee infection in a old knee replacement she is 79 years old was at Kaiser for a week prior with serious issues from the infection and medication affecting her mental state . Most of the staff was excellent and overall I was happy with her care . The food however could be better for the most part I had to bring her food everyday she wasn't eating much . I think it's one of the best of these facilities in the area .
Sadly, our dad transitioned to hospice care here on the 12th day of his stay. He needed periodic, routine check-ins to ensure his comfort, especially as he quickly became more ill and less responsive. While we really liked everyone here and they're very nice (special kudos to CNAs Paola, Stephanie & Tin, wound care nurse Samir, and Michael in the kitchen) , twice several important well-checks relating to IV fluids were missed that resulted in severe fluid retention and unnecessary pain for my dad. Also, he was about to be we... read more
Business response:
Thank you so much for taking the time to share such a thoughtful and heartfelt review. It truly means a great deal to our entire Hayward Gardens team. We are honored that you trusted us with your dad’s care during such a challenging time. While we’re sorry he wasn’t able to fully benefit from everything our team had to offer, we’re grateful that you felt supported and reassured throughout his stay—that is incredibly important to us. Your kind recognition of our staff will absolutely be shared with them. Samir, Kshitij, Shf... read more
Our dad was admitted for both wound care and PT, with a very challenging situation. During his stay, we got to meet so many wonderful staff whose kindness, gentleness, caring, professionalism, and energy made us feel that he was in a good place, which helped to dispel our concerns regarding leaving him in a skilled nursing facility. Sadly, he wasn't well enough to be able to take full advantage of all the wonderful care given. Our special recognition to Samir, Kshitij, Shfali, Amoljeet, Paola, Stephanie, Tin, Patrick, Ashmi... read more
Business response:
Thank you so much for taking the time to share such a thoughtful and heartfelt review. It truly means a great deal to our entire Hayward Gardens team. We are honored that you trusted us with your dad’s care during such a challenging time. While we’re sorry he wasn’t able to fully benefit from everything our team had to offer, we’re grateful that you felt supported and reassured throughout his stay—that is incredibly important to us. Your kind recognition of our staff will absolutely be shared with them. Samir, Kshitij, Shf... read more
I am writing this on behalf of my uncle who was a patient here and was so pleased with his care he eanted they've a review. "I was there for over 2 weeks, the employees were very nice to me, meals were very good, therapists were good at their job and helpful " V.H As someone who was a visitor there it was clean, bright, and airy and did not have a bad smell (as some care places do). There was a lovely outdoor area to enjoy as well as a activity/tv/common area. I found employees to be helpful and friendly.
Business response:
Thank you so much for sharing both your uncle’s experience and your own impressions of our community. We are delighted to hear that he felt well cared for and supported by our team, and that you found the environment welcoming and pleasant. Our staff takes great pride in creating a clean, comfortable, and friendly atmosphere for residents and their families, and your kind words mean a great deal to us. Please extend our thanks to your uncle as well—we are grateful for the opportunity to have cared for him.
My dad was at this place, they are awesome , clean , no smell an took very good care of my dad , Samar is the best , caring and understanding, if you have a loved one who needs a lil TLC, Hayward Gardens is the place.
Business response:
Thank you so much for taking the time to share your experience. We’re truly grateful for your kind words and are so happy to hear that your father received excellent care during his stay with us. Providing a clean, comfortable environment and compassionate, attentive care is very important to our team. We’re especially glad to hear that Samar made such a positive impact—she is a valued member of our team, and your recognition means a great deal. Thank you for trusting Hayward Gardens Post Acute with your loved one. We wish... read more
Our family is incredibly grateful for the care our father/husband received at hayward garden. From the moment he arrived, every staff member treated him with kindness, respect, and professionalism. Each nurse, physical/occupational therapist, and caregiver went above and beyond to ensure his comfort and well-being, and we could tell that they truly cared about their patients. The facility itself was the perfect size--not too big, so it felt personal, but large enough to have excellent resources and support. Its location was... read more
Business response:
We sincerely appreciate you taking the time to share your experience with us. It means a great deal to know that your family felt supported, respected, and cared for throughout your loved one’s stay at Hayward Gardens. Our staff is deeply committed to providing individualized, compassionate care, and your recognition of our nurses, therapists, and caregivers truly reflects the heart of the work they do every day. We’re also glad that our facility’s size and location helped create a more personal experience and made it easie... read more
My 93 year old father stayed at Hayward Gardens for a few weeks in February of this year. I was so impressed with how friendly, earnest, caring, and helpful the staff was during his stay. They were so impressive. The receptionist, Jane, was so engaging and efficient, there was CNA Bernardo, and Michelle at PT, and everyone else on staff was great. They were painting the whole facility and so it looked good too. My Dad had a complicated situation but the staff there was patient and kind to him. My family and I are so gr... read more
Business response:
Thank you for sharing your experience and for trusting Hayward Gardens with your father’s care. We’re honored to hear that our team made such a positive impression during his stay, especially given the complexity of his needs. It’s wonderful to know that our staff’s kindness, patience, and dedication stood out to you and your family. We truly appreciate you recognizing Jane, Bernardo, Michelle, and the many others who contributed to your father’s care—your words mean a great deal to them. We’re also glad you noticed the imp... read more
My mother was admitted recently and spent 2 weeks at Hayward Gardens. The location is nestled near a woody area and thus you will see many wild Turkeys which was the highlight of every day for my mom. The kitchen prepared food every day that was very good. The Nurses, CNA's, PT's, OT's and supporting staff were very friendly and always open to any issues that arise. My mom would not have had quick recovery that she had were she not at Hayward Gardens. Special thanks to: Maria our social worker for helping throughout the p... read more
Business response:
Thank you for sharing such a wonderful and detailed review. We’re so happy to hear that your mother had a positive experience with us and that her time at Hayward Gardens supported a strong and timely recovery. It’s especially heartwarming to know that the natural surroundings and daily visits from our local turkeys brought joy to her stay—those moments matter. We’re also glad she enjoyed her meals and felt supported by our clinical and support teams throughout her admission. Thank you for recognizing so many of our team m... read more
Great care, with lots of caring staff. It's a clean facility. The food is healthy and tasty. I would highly recommend Hayward.
Business response:
Thank you for your kind feedback and recommendation. We’re glad to hear that you experienced caring staff, a clean environment, and meals that were both healthy and enjoyable. Our team works hard to create a supportive and welcoming place for every resident, and we truly appreciate you taking the time to share your experience at Hayward Gardens Post Acute.
Frequently asked questions about Hayward Gardens Post Acute
How is Hayward Gardens Post Acute rated?
Hayward Gardens Post Acute has a 4.2 star rating with 72 reviews.
When is Hayward Gardens Post Acute open?
Hayward Gardens Post Acute is open now. It is open 24/7.