Santa Rosa Post Acute

Amber W. 

on Yelp

7 months ago

Business office was very friendly, and the staff was cheerful and helpful. Would defiantly recommend this facility to family members. 

Cynthia R. 

on Yelp

2 years ago

We we're finally able to transfer mom to a bed here after a long wait at a facility in Marin. Ricci in Admissions is so gracious and warm and answered so many calls when I repeatedly asked if a bed was avail yet. To my surprise last week he said a resounding "YES we have a bed available!" Granted it is only the second week, but so far I haven't met ANYONE who isn't friendly, professional and readily available when we have questions. I am so over the moon happy mom was moved from Marin. Santa Rosa Post Acute is better than t... read more

Jason S. 

on Yelp

2 years ago

One of the best facilities I have ever been to,loved the staff,the food and pretty much everything about this place. 

Kenneth S. 

on Yelp

10 months ago

The care here isn't great. Do not bring your loved ones here. You have to wait in pain for two hours to get a pain pill. The place smells like urine. The room a family member is in has sticky floor. The nurses here seem like they are only here to make money while doing the absolute least possible. I truly don't know how this place is in business. Physical and occupational therapy is good and they provide you with no beds pads. Only something like a towel. Which is pretty unsanitary. 

Suzie Q. 

on Yelp

10 months ago

Wow. From the moment I walked in, I got a bad vibe. The woman behind the desk did not speak. When I asked for directions to a patient's room, she pointed. During the weekend, the reception area remained unattended while patients walked behind the desk and looked at patient's records. Weird place. 

Tony L. 

on Yelp

10 months ago

It's a dungeon. I was taken there for skilled nursing care and lasted one night. Upon entering, I was assaulted by a sickening, putrid odor. The lobby looks like the picture, but behind it is a living nightmare. It is like a state-maintained mental institution. The place is kept dark even in daytime. The beds and fixtures are dirty and in disrepair. The call buttons are either shut off or ignored. The man in the bed next to mine had to scream for nearly an hour to get a nurse to change his soiled diaper. Poor guy was just ly... read more

Terry B. 

on Yelp

a year ago

This place is a complete joke. They do as little as possible with rehabilitation. Its not the CNAs or the nurses .Its the management. All they care about is their precious EXIT PLAN! They run up the bill with medicare as high as they can and then they want to get rid of you. They did nothing to help my mom. 

Joe G. 

on Yelp

a year ago

Found the facility to be very dirty and clean. Quality of care. Some of the staff really does care but it seems the upper management is just there to collect a paycheck. God forbid that you need any documentation from the front office or you want to talk to management they all seem to be unable to locate the food is terrible 

P P. 

on Yelp

a year ago

There are 100's of reasons this place gets zero stars! The marginal 2.25 stars SR POST ACUTE is receiving here on YELP is ONLY because of a very select few nurses (THANK YOU ANGELA!) that actually care about their patients & take pride in nursing & the van driver "TAYO" (spelling?) who is also amazing! Otherwise, starting with the admissions department (COMPLETE LIARS) general services staff (MORE LIES & REFUSE TO BACK UP THE PROMISES THEY MAKE), the social services department (especially INCOMPETENT), theft of patient prope... read more