Santa Rosa Post Acute

Cheri P. 

on Yelp

a year ago

Where did the pictures come from? That place does not look anything like the pictures. Where are all the patients sitting in the lobby in wheel chairs looking overly medicated or mentally ill? Don't believe what you see in the pictures. 

Jayne P. 

on Yelp

2 years ago

I waited two years to write this review because I am so disgusted with Santa Rosa Post Acute. I would do whatever I can to avoid having a loved one placed here. To me, it's literally hell on earth. I can't begin to detail everything that went wrong here. It would take pages and pages. The care from day one was poor. The day she entered was the day they lost her wheelchair. Therefore, she didn't get out of bed for 9 months. She needed a specialized wheelchair and was not ambulatory at all. They did not replace. They instead o... read more

Mark A. 

on Yelp

2 years ago

Terrible. My wife was here a few days and we had to pull her AMA. I have never seen such a level of neglect with no control by management. Avoid this place at all costs. 

Patrisha M. 

on Yelp

2 years ago

I personally worked at this facility for 7 months. The one, yes I said one good thing that I can honestly say is that they have an outstanding wound care program. In my personal opinion the management team lacks professionalism, are very clickish and are NOT always honest with the staff. I suggest doing your research, taking a tour, and most definitely look at the CMS (medi-care) ratings. 

Alma M. 

on Yelp

2 years ago

This place is a joke. The staff is a joke. The times ive been here the front staff are ALL on their phones. The communication is horrible and the place is disgusting. They dont answer the phone because everyone is on their cell phones. If you can, avoid this place for your family member. The 5 star reviews have to be fake theres no way this facility with unattentive, rude, incompentent workers could ever receive 5 stars let alone any stars. 

Debbie H. 

on Yelp

2 years ago

I wish I could give this place ZERO stars. What a nightmare! Beautiful entranceway with smiling people, but behind the scenes it is horrific. I was transferred here by ambulance and left on a bed. I was never given lunch, no dinner either. No medication for my multiple broken bones. After many many hours of yelling for help, someone finally came to assist me to the bathroom. The safety bar around the toilet was broken and smeared with stool. The bathroom was really filthy on top of that. It didn't improve from there, ... read more