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1st Lake Properties - Metairie, LA

4.7
  • Metairie, LA
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About this business

Since 1970, 1st Lake Properties has designed, developed, acquired, and managed over 9,700 apartment units in greater New Orleans, primarily in Metairie, Kenner and River Ridge. We have recently added apartment properties throughout Southeast Louisiana in Baton Rouge and on the Northshore. We also have apartments in Ridgeland (Jackson) and Picayune, Mississippi, and plan to expand throughout the Gulf South. Our commercial property division also manages a number of suburban office buildings, neighborhood retail shopping cent... read more

Location details

4971 W Napoleon Ave, Metairie, LA, 70001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.7403 reviews
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Debbie B.'s profile image
Debbie B. 
on Birdeye

10 months ago

I am living at White Water Creek for 5 years. Out of the 5 years the pool has been under maintenance in the summer 2 summers And took about 3 to 4 weeks to be repaired. This is an amenities that we pay for. Also one summer it was never cleaned properly. It is down right now and there is no message to why or how long it will be out of service. My AC has been needing maintenance 3 times in a month. Every year.  

Business response:

Debbie, we are happy to report that the pool at your community is up and running and ready for use! After looking in our system, we were glad to learn that there are no outstanding tickets for your apartment home. Should you need anything else, please do not hesitate to contact the leasing office at your community directly. Thank you for being a resident!  

Noel C.'s profile image
Noel C. 
on Birdeye

2 years ago

I'd just like to add my story too, I think others would like to hear it. I`ve been struggling for several years with my car loan, as I had indemnity fraud in the past, and my credit score dropped down. Originally, I bought a car with 29% APR, then I refinanced twice, the lowest I had -12.99%. It was so high, my heart was bleeding every time I wrote the check. I applied to build up my credit score and remove every collection with the aid of Rock Base whom I contacted via his (ROCKBASE @PROTONMAIL .COM) after some days he told... read more

Herma E.'s profile image
Herma E. 
on Birdeye

2 years ago

It is the end of a difficult year for all of us residents of New Orleans, apart from the problems of COVID- 19. We all experienced it at different levels, but the manager usually is the rock of the community, as we all call for issues. Ally has been a great addition to our community. Apart from being efficient, she has been a lovely person to deal with, understanding our individual needs. Thank you for Ally! Happy New Year to all! 

Business response:

Thank you so much for sharing your awesome 1st Lake Properties experience, Herma! We enjoy hearing positive feedback such as this from our residents. Happy New Year! 

jennifer w.'s profile image
jennifer w. 
on Birdeye

2 years ago

My Bathtub just got fixed and it looks brand new, Christine from Grand Palms is amazing 

Business response:

Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us. If you would like to acknowledge Christine further, please be sure to log in to the resident portal and click "acknowledge a team member". Thank you again!  

Nae M.'s profile image
Nae M. 
on Birdeye

2 years ago

Beautiful apartments. Waiting for more availabilities so I can rent. 

Business response:

Thank you for your kind words. Our teams are working hard to rebuild our community so that more apartments become available. 

Derron w.'s profile image
Derron w. 
on Birdeye

2 years ago

Im looking for a 1 bedroonm apartment 

Business response:

Hi Derron, please contact our leasing office as they will be able to assist you further. 

Martoria J.'s profile image
Martoria J. 
on Birdeye

2 years ago

Its a great place to live peaceful very nice 

Business response:

Thank you so much for your 5-star review, Martoria. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

monica v.'s profile image
monica v. 
on Birdeye

2 years ago

the manager and maintenance guy are fantastic. whenever there is a problem they address it asap. i appreciate everything they do and i hope y'all will let them know how good of a job they do. thanks apartment 135 

Business response:

Thank you so much for your kind words, Monica. We really appreciate you taking the time out to share your experience with us. If you would like to acknowledge these team members further, please be sure to log in to the resident portal and click "acknowledge a team member". Thank you again, Monica!  

Kimberly S.'s profile image
Kimberly S. 
on Birdeye

2 years ago

This morning I was pleasantly surprised to get my ceiling hatch above my tub secured fixed in my bathroom The employee is new maintenance man and he is very efficient and professional. He did a great job! The Hatch to the air conditioning hatch above the tub looks better than it did before it even collapse. He is a good asset to your organization and deserves to be even so he prays for his excellent work! 

Business response:

Thank you so much for your kind words, Kimberly. We really appreciate you taking the time out to share your experience with us. Cheers, 1st Lake Properties 

Frequently asked questions about 1st Lake Properties

How is 1st Lake Properties rated?

1st Lake Properties has a 4.7 star rating with 403 reviews. 

When is 1st Lake Properties open?

1st Lake Properties is closed now. It will open on Monday at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com