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54th Street Restaurant & Drafthouse
- Restaurants
- San Antonio, TX
About this business
Location details
9907 IH 10 West, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
My girlfriend and I went there about 3:30 in the afternoon and they were not packed at all however they refuse to even wait on us. We were there for at least 30 minutes and nobody took our order. We did get our water and tea after being there for so long I was so irritated and I just walked out they were not busy whatsoever. Everyone was walking around with their head up their ass. So we ended up walking out and I made them aware that their customer service sucks.
Business response:
I am very sorry we did not live up to the standards that your have come to expect. I would love to talk to you further in detail regarding your past visit as well. If you would like to leave a comment on the 54th street website, I would be more than happy to make sure we get these issues resolved.
My favorite place, till I met faith the Manager !! I've been coming here since they opened !! , tonight is we are here to watch the NFL playoff game the manager faith will not turn up the volume because one customer says it bothers them .. really?? I'm having to listen to music that bothers me unbelievable this manager needs to be re-trained her name is Faith!! She is horrible Please retain her I will not stop coming because of her ... I love the rest of the team
My review is based solely upon the takeout experience and the food itself. I stayed in a hotel that was within walking distance to this location and got a burger and fries each time. Both times I was pleased with the quality of the meals. Ordering from their website was relatively straightforward. The one thing I would add to their website is that there is not an option to walk-in and pick up your order. There is a curbside drop off where you mention the type of car you are driving, but I was walking and that isn't an option... read more
Covid-19 Review. Sat at the bar by myself. 2 bartenders and one in the well (one less than non COVID-19 times). They never stopped. Continually checked on everyone seated around the bar and made drinks for those waiting to be seated at tables. I was very impressed by how well they ran the bar. Had sliders and tequila wrappers. Food was good, value was very good. Beer list is way above average (about 50 on tap), wine list could be improved (but it is a draught house). Averall, impressed.
Best service! I came for my anniversary and Leo did not disappoint! Ask for him when you come!!
Had an early dinner to celebrate my son's birthday today. The steaks were perfect and the staff was awesome. Thank you Aubrey and Julian for making our visit so great!
Look, you get what you pay for: It's a chain restaurant that caters to families and has a menu that's slightly more enhanced that other comparable restaurants (Chili's, TGI Friday, Applebee's, etc.). Superb food, nah. Solid and dependable? Absolutely. Service? Dependable. So given that I'm glad to compare apples to apples, and not be unfair by drawing unfair comparisons, why not the full-blown five-star rating? In this unusual, pandemic time, ordering online is the new normal for some of us. Given that reality, why can't the... read more
I went to lunch here on Monday because the restaurant we were going to go there was closed, but we were not disappointed. The lunch specials are a great deal. I got the unlimited soup and salad. Most restaurants that offer that give you the smallest portions and you have to ask for like 17 more, but not 54th street. HUGE of both and never had to ask for more. Our server was great too. I liked it so much I went back today. It was same today. I got the same thing so sorry I wouldn't sample more food, but I liked my original c... read more
So I'm not one to complain about a restaurant or service considering I too am also a bartender and a server and have been in the customer service industry for years but I came to have dinner with a group of my friends here tonight and it was by far the worst service I've had at a restaurant in years. The waitress brought out our appetizers including one we did not order and told us "well I know one of you ordered it I just can't remember which one" and then I ordered a Mexican martini with salt and she brought me and Mexican... read more
Frequently asked questions about 54th Street Restaurant & Drafthouse
How is 54th Street Restaurant & Drafthouse rated?
54th Street Restaurant & Drafthouse has a 4.2 star rating with 2,164 reviews.
When is 54th Street Restaurant & Drafthouse open?
54th Street Restaurant & Drafthouse is closed now. It will open tomorrow at 11:00 a.m.