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A-1 Self Storage
- Self Storage
- Fullerton, CA
About this business
Location details
1415 W Commonwealth Ave, Fullerton, CA, 92833, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Very professional , great service Would recommend this business got right in and out very fast.
Business response:
Thank you, Denise. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Front desk girl great. Good service. But the problem all the power was turned off when we returned to storage to drop off more things. Very inconvenient to say the least. Was dark and no lighting. Barley squeezed through the exit door after waiting for quite a while . Would have been nice to be informed of the scheduled shut off of power ahead of time.
Business response:
Thank you for your honest feedback, Toni. We are so sorry for the inconvenience and we really appreciate you providing us with this information to help us improve. While we do post signs at the office, we believe we can do more to assure our tenants are aware of any planned power outages. In the future, we will be sure to provide a better system to notify you.
The application, the units cleanliness, the price, the autopay and then the vacate process was well organized and easy to manage. Every time I needed help I was well taken of . Thank you
Business response:
Thank you so much, Bruce. We value your business & appreciate that you've taken the time to share your storage experience!
Stephanie was so kind and helpful to me and discussed my options on storage to help me find the most appropriate one to meet my needs. The customer service was awesome.
Business response:
We're so glad to hear about your positive experience, Linda! Thank you so much for sharing. We'll be sure to forward your kind comments to Stephanie. It will brighten her day!
I enjoyed the ease of initiating, renting (online bill pay) and closing the account. I would say the only issues were a bit too high of a price per month but these may be competitive rates in the North Orange County area. On a couple of occasions while at the unit, I needed to use a restroom and did not see one anywhere close by. However, this may have been something I simply missed. I did very much appreciate the cleanliness of the entire facility. Thank you.
Business response:
Larry, thank you so much. We really appreciate your honest feedback, as we are always looking for ways to improve. We are sorry to hear you were unable to find our restrooms. The restrooms are located near the front office.
This facility was always clean and accessible.
Business response:
Dottie, our team strives to deliver an excellent experience, and is glad you found this to be the case during your visit!
Expedited service and they are friendly with a smile and driect with the terms of the rental agreement. thanks so much for the quick service!🤩
Business response:
We're so happy we were able to help you out, Ryan! Thank you for taking the time to let us know how we did.
It was easy and simple process. But there was no information in front of the office to rent online only
Business response:
ChungLim, thank you so much. We appreciate your honest feedback, as we are always looking for ways to improve!
My son Tim and I were in a desperate situation and needed storage for a few things immediately. The woman who handled our request was very professional and very accommodating. She is an excellent representative of your company. Receipt# 158357 lease # 10588. Thank you, Phil Riley
Business response:
We're so happy we were able to help your son and you out, Philip! We are happy to pass along your kind comments to Jasmine. It will brighten her day!
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.8 star rating with 504 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is closed now. It will open at 9:00 a.m.