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A-1 Self Storage
- Self Storage
- National City, CA
About this business
Location details
3200 National City Blvd, National City, CA, 91950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Great service staff is friendly. Clean spaces with air-conditioned. Very easy rental through phone or website. Check in at store is super fast.
Business response:
Diana, we are so happy to read such a great review about A-1 Self Storage! Our team is here to help whenever you need us.
Great experience with the salesperson over the phone she was very nice and walking me through my lease agreements clean facility with the longest active storage hours that I found around
Business response:
We are beyond grateful for your kind words about our helpful staff and clean facility with extended hours. Thank you for sharing your valuable feedback with us, Jahari!
check in for my storage was easy and was assisted over the phone. Could check in same day
Business response:
We're glad we were able to get you moved into your storage unit quickly and easily, Odalis! It was wonderful to meet you.
10/10 experience. Great customer service especially from Anthony! Great hours, prices, and security is 24/7. If you need somewhere to store your items (especially active duty) it is highly recommended!
Business response:
We strive for 100% satisfaction, and it is great to see you had such a positive experience at A-1 Self Storage! Thank you for entrusting us with your belongings. If you ever need anything from our team, don't hesitate to reach out.
Rented my storage online and the representative was great help! In a great location and the staff is friendly and clean service!
Business response:
Your kind words made our day, Iraiz! At A-1 Self Storage, we work hard to provide excellent service — and we’re so glad it showed.
Flaviola and her manager at A1 on 3200 National City Blvd provided exceptional customer service for our first-time experience with A1. The facility was clean and easy to access right off Hwy-54. We arrived when they opened at 9am, and were signed and done by 9:20 :) We'll be back for more!
Business response:
Thank you so much, Steve. We value your business & appreciate that you've taken the time to share your storage experience. We'll be sure to forward your kind words to Faviola and Graciela. It will brighten their day!
I have no complaints, honestly nothing bad to say. Fair prices and really good location. I was always greeted and treated courteously and professionally. Had 2 units a 5'x5' and one of the largest... Always clean and accesible.
Very friendly and helpful staff. Process to rent unit is quick and made easy. U need your own lock but you can purchase it from them. They have secured access and alarms in the halls just in case someone tries to break in to your unit, but it would be nice to have cameras in the halls as well for extra security. The inside of the unit is kind of old and dirty, and a heads up in the contract it states they aren't responsible for any damage, theft, flood, VERMIN. But other than that they have good deals for monthly rents and a... read more
Business response:
Kathrynne, thank you. We appreciate your feedback! We'll take a look as we were quite disappointed to hear that you didn't find the unit spotless. You are correct about the contract and that is quite standard for all storage facilities. We do however go above and beyond in our attempts to make sure nothing bad happens with the alarms, secured access and monthly pest control.
They don't inform you that if you leave your lease early and have a remaining balance that you don't get it back. Front doors also stay open at night sometime letting homeless people wonder inside.
Business response:
We're sorry to hear you're dissatisfied, Fred C.. We'd like to discuss your experience with you but based on the information in your review we can't find any account associated with you. Please email us at social@a1storage.com with your contact information, so that we may further assist you.
Frequently asked questions about A-1 Self Storage
How is A-1 Self Storage rated?
A-1 Self Storage has a 4.7 star rating with 234 reviews.
When is A-1 Self Storage open?
A-1 Self Storage is open now. It will close at 6:00 p.m.