This profile has been claimed by the business owner or representative.
Acton Dental Associates
- Dental
- Acton, MA
About this business
Location details
179 Great Rd, Ste 204, Acton, MA, 01720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Dr Block and staff were excellent!They were friendly and curteous and happy to explain to me and my daugher exactly what they were going to do and what to expect. Thank you!
I got the same wonderful personalized service that I have grown to expect when I come into the office. I rarely have to wait. All of the staff is efficient and caring. I now have to get accustomed to a new hygienist , dentist and oral surgeon, since they have all moved on. But I am sure I will adjust.
Disappointed PS Forgot to rate...didn't do this on purpose.
Business response:
We are sorry to hear you were disappointed with your visit to our office. Please call and speak with the Office Manager so we can have a better understanding of what transpired. We appreciate your feedback.
cleaning very professional, but not particularly cordial. seemed rushed - no pleasantries
Business response:
We are sorry to hear about your unfavorable experience in our office. Excellent customer service is what we strive for and appreciate your feedback when you feel that is not what you received.
need to provide more transparency I was actually quite dissapointed on my way out today. While I handed the nice receptionist my debit card after having my cleaning done, I expected a charge of approximately $4 (what I've been responsible for in the past, after insurance). Needless to say I was less than content when she told me my card had been run through for $40. I explained the aforementioned but was told the $40 was for a "perodontal measurement" (sp?) that was required every 6 months. At no point during the cleaning wa... read more
Business response:
We are sorry to hear about your unfavorable experience with our office. Excellent customer service is what we strive for. Your feedback is appreciated.
Best ever! Donna did excellent job form my regular cleaning. She went well beyond a normal cleaning session. She identified problems, treated them and made helpful suggestions for future care. My teeth and gums feel great. The is the best dental service I have used.
Now pushing gum work I had poor insurance which highlighted the fact that Acton Dental is not an inexpensive place. I assume my insurance is charged extra for the dentist dropping in on a cleaning to confirm everything the hygienist says. Now the office seems to be pushing a rather extensive deep cleaning that has to be done under anesthesia, or at least numbing one side of the mouth at a time. Expensive and I am unsure of the gain I will see. I have loved the service in the past - I came for Doctor O - but I am starting to ... read more
Business response:
Dental insurance plans are designed to assist in the cost of dental treatment, not to pay for the cost in full. Treatment is recommended based on the conditions observed upon examination. We do appreciate your feedback and we are here for any questions you may have regarding this treatment.
Always a pleasure I am always impressed with the care I receive at Acton Dental. My recent cleaning was, as usual, efficient and comprehensive. The staff is competent and friendly. You can tell when you step in the office that everyone who works there enjoys their job and that they care about individual patients.
Excellent Service - What price? Hi, My porcelain implant (performed by some other dentist) came off last week. I called Acton Dental. I clearly described that I wanted my implant cemented back and wanted to know if they can do that and what it will cost. I got a prompt call-back in 10 minutes and was told that it will cost me between $ 90 - 100. I made the appointment which was prompt (after 2 hours of the call). When I reached the office, I was few minutes early and was greeted promptly and taken in by the assistant. Filled... read more
Frequently asked questions about Acton Dental Associates
How is Acton Dental Associates rated?
Acton Dental Associates has a 4.9 star rating with 1,440 reviews.
When is Acton Dental Associates open?
Acton Dental Associates is closed now. It will open at 8:00 a.m.