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8734 Washington Blvd, Pico Rivera, CA, 90660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jorge was great, very helpful and got me set up with cheaper insurance then other places. Was fast and got the job done. Hope to stay in contact with him throughout it all incase I have any questions!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We appreciate your feedback and look forward to serving you again in the future.
When I was looking for a right insurance for my car I went through a whole lot of calls but one that was actually right was the Jorge that actually took his time with me and was very thorough and gave me options didn't push me. He listened and was very knowledgeable and very patient! He made sure everything was done right! Very good Customer Service and very knowledgeable! He definitely helped me understand and got me the best deal!! Exactly what I wanted!!!
Business response:
Thank you for taking the time to share your experience! We’re happy to hear that Jorge provided such knowledgeable and patient service, helping you find exactly what you were looking for. We truly appreciate your kind words!
I let my insurance lapse, spoke with Jorge who was able to help me and found me additional coverage at a lower monthly cost. Was able to start my new insurance policy within 30min. Thank you!
Business response:
Thank you for taking the time to write us a positive review. We are glad to hear that you are satisfied with our service!
Aaron in pico Rivera was amazing. He didn't stop until he gave me a good poke. I left the office super happy thanks to you. You had a smile the whole time you actually were so patient thank you. Keep up the good work from one through 10. I give you a 10.
Business response:
Hi Maricela! It is a pleasure for us to be able to help you. At Adriana's, our customers come first. Aaron is one of our expert agents, and we will let him know that he is doing a great job.
Jorge was amazing he took his time answering all my questions and getting me the best deal
Business response:
Jorge is an excellent agent! We'll be sure to tell him your opinion, thanks for sharing!
I got an amazing monthly rate all because of Jorge Macias. He was super helpful and lowered my premium immensly.
Business response:
Jorge is an excellent agent! We'll be sure to tell him your opinion, thanks for sharing!
Excelente trato al cliente. Me atendió Jorge Macias, primera vez que los visitaba. Muy buen trato al cliente, quede muy contento con la aseguranza que me pudo agarrar, me explicaba todo de una forma, que pudiera entender todo lo que ofrecían, un lugar que créanme 100%recomendado
Business response:
¡Hola Jesús! Nos alegra saber que estás satisfecho con nuestro servicio. Nuestros agentes siempre trabajan arduamente para brindar la mejor atención posible. Jorge es uno de nuestros agentes expertos y estará encantado de saber que está haciendo un gran trabajo.
In the beginning I was a bit upset with my service but I quickly lightened up when I got Jorge. At first I had a lady and I can't remember her name but it was constant 40 minute hold times to get on the phone with her. She was very attentive the first day only and her customer service declined from there once I because a policy holder. I got Jorge once on the phone and expressed my frustration and ever since then I need only to shoot him a text and he's on it with whatever I need. It's not just about money but customer servi... read more
Business response:
Thank you for taking the time to share your experience. While we're disappointed to hear about the initial difficulties, we're very glad that Jorge was able to turn things around for you. We pride ourselves on excellent customer service, and we'll use your feedback to ensure our team is consistently providing the high level of support you deserve from day one. We're fortunate to have dedicated team members like Jorge, and we appreciate you highlighting his exceptional service.
Jorge was great. Was very transparent about the coverage and rates. Painless experience. Would recommend him.
Business response:
Your feedback is truly valued, and we're delighted to learn that our service has met your satisfaction.
Adriana's Insurance has a 4.8 star rating with 226 reviews.
Adriana's Insurance is closed now. It will open at 10:00 a.m.