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Adriana's Insurance

4.8
  • Insurance
  • Pico Rivera, CA

About this business

Insurance

Location details

8734 Washington Blvd, Pico Rivera, CA, 90660, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
4.8239 reviews
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Lily M.'s profile image
Lily M. 
rating
7 months ago

Jorge was amazing he took his time answering all my questions and getting me the best deal 

Business response:

Jorge is an excellent agent! We'll be sure to tell him your opinion, thanks for sharing! 

Siera T.'s profile image
Siera T. 
rating
7 months ago

I got an amazing monthly rate all because of Jorge Macias. He was super helpful and lowered my premium immensly. 

Business response:

Jorge is an excellent agent! We'll be sure to tell him your opinion, thanks for sharing! 

Jesus S.'s profile image
Jesus S. 
rating
7 months ago

Excelente trato al cliente. Me atendió Jorge Macias, primera vez que los visitaba. Muy buen trato al cliente, quede muy contento con la aseguranza que me pudo agarrar, me explicaba todo de una forma, que pudiera entender todo lo que ofrecían, un lugar que créanme 100%recomendado 

Business response:

¡Hola Jesús! Nos alegra saber que estás satisfecho con nuestro servicio. Nuestros agentes siempre trabajan arduamente para brindar la mejor atención posible. Jorge es uno de nuestros agentes expertos y estará encantado de saber que está haciendo un gran trabajo. 

Samantha M.'s profile image
Samantha M. 
rating
7 months ago

In the beginning I was a bit upset with my service but I quickly lightened up when I got Jorge. At first I had a lady and I can't remember her name but it was constant 40 minute hold times to get on the phone with her. She was very attentive the first day only and her customer service declined from there once I because a policy holder. I got Jorge once on the phone and expressed my frustration and ever since then I need only to shoot him a text and he's on it with whatever I need. It's not just about money but customer servi... read more

Business response:

Thank you for taking the time to share your experience. While we're disappointed to hear about the initial difficulties, we're very glad that Jorge was able to turn things around for you. We pride ourselves on excellent customer service, and we'll use your feedback to ensure our team is consistently providing the high level of support you deserve from day one. We're fortunate to have dedicated team members like Jorge, and we appreciate you highlighting his exceptional service. 

Rob E.'s profile image
Rob E. 
rating
8 months ago

Jorge was great. Was very transparent about the coverage and rates. Painless experience. Would recommend him. 

Business response:

Your feedback is truly valued, and we're delighted to learn that our service has met your satisfaction. 

Norma H.'s profile image
Norma H. 
rating
8 months ago

Jorge Macias jr. was extremely helpful. Gave me different options to help me find the best coverage and what I needed. He was quick and efficient and very friendly.! I appreciate his hard work and customer service! Thank you! 

Business response:

Hi Norma! It is a pleasure for us to be able to help you. At Adriana's, our customers come first. Jorge is one of our expert agents, and we will let him know that he is doing a great job. 

Natalie O.'s profile image
Natalie O. 
rating
8 months ago

Jorge Macias Jr license number 4325747, helped me through the whole process. He texted everything to me so it was a quick and easy process. He walked me through how to take photos and the process of DOC sign. He treated me with much respect and support on my needs. Thank you so much Jorge for helping me I very much appreciate it 

Business response:

Thank you so much for your positive feedback! We're delighted to hear that Jorge provided you with very good customer service and was helpful with your insurance. We'll be sure to pass along your kind words. We appreciate your business! 

Chanekka M.'s profile image
Chanekka M. 
rating
9 months ago

Jorge was awesome, very patient, kind , and informative. Shopping for insurance is never fun but he made my experience great. Would definitely recommend him personally. Ask for Jorge . 

Business response:

Hi Chanekka! It is a pleasure for us to be able to help you. At Adriana's, our customers come first. Jorge is one of our expert agents, and we will let him know that he is doing a great job. 

Mirella B.'s profile image
Mirella B. 
rating
9 months ago

Jorge Macias was so helpful when I called. Another agent was supposed to call me but never did. I called them and the moment Jorge answered he gave great service. He helped me save $150 a month! Thank you so much Jorge, I truly appreciate you for helping me. May God bless you in all your future endeavors! 

Business response:

Thank you for your glowing review Mirella! We're delighted that our service exceeded your expectations. Providing high-quality service is our commitment, and we're grateful for your positive experience. 

Frequently asked questions about Adriana's Insurance

How is Adriana's Insurance rated?

Adriana's Insurance has a 4.8 star rating with 239 reviews. 

When is Adriana's Insurance open?

Adriana's Insurance is open now. It will close at 5:00 p.m.