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Adriana's Insurance Norco

4.1
  • Insurance
  • Norco, CA

About this business

Insurance

Location details

1825 Hamner Avenue STE S, Norco, CA, 92860, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 5:00 p.m.
SunClosed
4.1168 reviews
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Nicole V.'s profile image
Nicole V. 
rating
2 years ago

Excelente customer service. Angelica is great so helpful and was able to answer all our questions. 

Esther H.'s profile image
Esther H. 
rating
4 years ago

I've been going to Adriana's insurance for a very long time and I've been dealing with Angelica she's been amazing to me over the years I have bought several cars had to add cars take cars off my insurance and she has always been prompt with me she makes everything very easy and honestly I just feel very comfortable with her and I always like to just deal with her she just makes everything so simple and quick and I never have to stress that somethings not getting done she really tries her hardest even when she's in the offic... read more

Johnson C.'s profile image
Johnson C. 
rating
6 years ago

Sales Agent - Sophia is such a great person very welcoming, Very Nice Lady. Recommend her. Perfect Spanish & English. Great Customer Service. Awesome Prices for Car Insurance very reasonable. 

Carlos B.'s profile image
Carlos B. 
rating
6 years ago

Adriana's Insurance was the best choice I made in a while . Adriana Roldan was a Excellent representative for your guys company . You need 10 more of her to manage the whole corporate , that's how good she attended us . 

Miss U.'s profile image
Miss U. 
rating
6 years ago

Don't believe the reviews!!!! They are so old and clearly not recent !!!! This office is great . Ask for Sophia! She was very honest ,professional and super nice! She went out of here way to set up my policy from the comfort of my own home , and when I stopped by the office a week later she did not disappoint. Great customer service! I definitely would recommend. Would give 10 If I could , thanks Sophia! She speaks Espanol too! 

Business response:

Thank you for the kind words Miss U! I am so delighted to hear about your experience with Sophia. We appreciate your feedback. Don't hesitate to reach out if you have any more questions, comments, or concerns. Cheers, Adriana 

Briana Jacqueline M.'s profile image
Briana Jacqueline M. 
rating
6 years ago

This place was amazing I really recommend it to everyone. The agents were very nice and really help me to understand all the plans they have in order to find a perfect plan for me. They help me get the lowest rate even though I have a suspended license. thank you Adriana's insurance! 

America G.'s profile image
America G. 
rating
a week ago

I had my policy renewal in January and was charged an additional $100 beyond my regular premium. In February, my autopay was not applied, and I was then told I would be charged a $50 late fee. I explained that autopay should have been active and requested to speak with Edgar, the representative I usually work with. The agent I spoke to did not provide his name and placed me on hold, stating he would speak with Edgar. When he returned, he told me Edgar said the only adjustment available was a $15 discount and implied that th... read more

Dtc J.'s profile image
Dtc J. 
rating
11 months ago

Seems like they're mad when picking up the phone. They rude and if you want to add a vehicle to your policy you have to pay $280 plus the insurance month. This really ridiculous I'm moving to a other insurance company. Really bad experience. 

Ashley B.'s profile image
Ashley B. 
rating
2 years ago

They're are usually rude. They seem annoyed when speaking with you. Last time I called, I was on hold for 30 minutes and then hung up on. If I called too close to closing time, that could have been communicated instead of keeping me on hold and not answering or calling back. Also there's always additional fees then what originally said. For example it costs more to pay fees with them versus paying the insurance company directly, however they do not disclose that. 

Frequently asked questions about Adriana's Insurance Norco

How is Adriana's Insurance Norco rated?

Adriana's Insurance Norco has a 4.1 star rating with 168 reviews. 

When is Adriana's Insurance Norco open?

Adriana's Insurance Norco is open now. It will close at 7:00 p.m.