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Aegis Living Corte Madera

4.0

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Location details

5555 Paradise Dr, Corte Madera, CA, 94925, United States

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4.037 reviews
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Cathy W.'s profile image
Cathy W. 
rating
11 years ago

I rarely write reviews but when I do, it is because the service has been so wonderful that I need to yell from the tree tops! In August of 2014, I started to plan my mother's move here from Palm Desert. From the moment I met John, the brand new Director, I knew that this was the perfect place for her. John worked with me for over 2 months while I gently remodeled my mothers apartment and never did I hear the word "no". He was wonderfully accommodating and I have found that to be true of the whole staff. As soon as you wa... read more

Peter S.'s profile image
Peter S. 
rating
12 years ago

I had to move my father from the east coast to the bay area two years ago and looked at over 13 facilitates in the bay area and narrowed it down to two. One being Aegis for a number of reasons, the decor was traditional which I tho he could get out and walk, go to the shopping center next door, and the people who lived and worked there seems very happy. Prices were comparable for other facilities in this category of care and felt it would be a good fit. The staff did everything they could to make my father feel welcomed and ... read more

Kathy M.'s profile image
Kathy M. 
rating
12 years ago

We chose Aegis for our Mom because the memory care unit was amazing. Mom felt like she was in the community at restaurants with the daily meals. She would introduce me to her friends. The caregivers are wonderful, there are several as they cover all the shifts, but we got to know all of them and they were so sweet with Mom. We found that her room was immaculate, her laundry done, her things looked after. The meals were excellent, every time we visited during meal times, Mom was eating well. When we moved Mom off wheat,... read more

Shirley K.'s profile image
Shirley K. 
rating
13 years ago

It was time. My sister was beginning to show signs of dementia. Clearly she couldn't stay in her home any longer. She was posing a threat to herself and her community. She still had some cognitive abilities, but suggesting to her that she should move into assisted living was off the table as far as she was concerned. Not an unusual reaction. But the day came. My husband, nephew and myself arrived at home and began packing some personal items. Needless to say, she was very suspicious and began showing signs of "digging in"..... read more

David W.'s profile image
David W. 
rating
13 years ago

It is difficult to find quality affordable care for a loved one suffering from dementia. In our case, my brother and I looked at several options in Marin County that were lower in cost but settled on Aegis due to the quality of facilities and wide variety of activities available. For the first year, our mother lived in the low-care assisted living section, after 1 year we moved her to Life's Neighborhood their high-care wing. It was difficult the first year because Aegis' model in their basic assisted living assumes the ... read more

Andrew A.'s profile image
Andrew A. 
rating
a week ago

My mother is in Aegis Corte Madera, Service is below standard while rent and charges for "points" goes up every year. Mm was charged 15 points ($14) for having her "shoes checked" and having her room checked for "obstacles". She was charged $50 per day for being given tylenol. I needed to have a doctor cancel the "prescription" for the over the counter pills. Mom's original cost per month has crept up frpom $15,000 per mpnth ver $18,000 while the quality of service has plummeted. Please note that many of the staff are ... read more

Mette N.'s profile image
Mette N. 
rating
2 weeks ago

Watch out for the highly unusual "community fees." The pricing seems reasonable bedroom apartments starting at $7600, but go to $16,872 and then yoy have the outrageous community fees that range from $35,858 to $202,575. That is not a typo. 

JR R.'s profile image
JR R. 
rating
4 years ago

You might want to consider looking elsewhere before moving an elderly parent into Aegis. Several things to consider; 1) most expensive care facility anywhere in the North Bay (by a lot), 2) they look for any way possible to raise rates with a complicated billing system that is impossible to track. Staff can do nothing differently than they did the year before, but will say your parent requires more care and thus more expense...(by the way, they got sued for this in a class action suit and lost), 3) hide your parents jewelr... read more

Business response:

I appreciate you taking the time to share your family's experience with Aegis Living. Though I am sorry to hear it was not a more positive one. I apologize for any miscommunication or misunderstanding about the level of care provided for your parent and costs associated with their care. I would like to speak with you personally to learn more from you about how we can make improvements where needed. Thank you. Tom Laborde Chief Operating Officer 707-975-5065 

Ann R.'s profile image
Ann R. 
rating
10 years ago

My mother was here for 2 years. At the end of those 2 years, a vibrant, healthy woman was bedridden and extremely depressed. Everything was great until signing on the dotted line, then things slowly but surely went awry. Nice clothes went missing. Exec director was changed 3 times. She was a flight risk, so she wore an ankle bracelet. Still, twice she was found blocks away; once by a grocery store clerk and again on a street corner by a good samaritan. No one knew she was missing. She became diabetic and gained 50 pounds sit... read more

Business response:

Aegis Living is a mid-sized, private, family-owned business led by our CEO, Dwayne Clark. Dwayne has been unwavering in his commitment to the strong, service culture that he created when he started the company in 1997. He has no other "facilities" under names other than Aegis Living, and the community director has remained the same for some time. Our assisted living and memory care at Aegis of Corte Madera is best of class in the region with high marks from our annual resident and family satisfaction survey. Our customized ... read more

Frequently asked questions about Aegis Living Corte Madera

How is Aegis Living Corte Madera rated?

Aegis Living Corte Madera has a 4 star rating with 37 reviews. 

When is Aegis Living Corte Madera open?

Aegis Living Corte Madera is open now. It is open 24/7.