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AfterOurs Urgent Care Thornton
- Urgent Care
- Thornton, CO
About this business
Location details
3212 East 104th Avenue, Thornton, CO, 80233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 11:00 p.m. |
Waiting 2 hours is unacceptable.
Dr. Bright was incredibly rude to me. The medical assistants were very kind.
Business response:
Hello, Thank you so much for your feedback. We are very sorry to hear that you did not have a good experience with our provider. We want every patient to feel respected and well taken care of and we apologize that you did not feel this way. I have alerted our Medical Director to your concerns so that we can address your comments with Dr. Bright to ensure that we improve our services. We sincerely hope you are feeling better and we wish you a very happy and healthy new year. Please let us know if there's anything else w... read more
Everything was gross
Business response:
Hi Ana, We are very concerned with your feedback and take patient satisfaction seriously. I have alerted our clinic lead to your comments so that he can make sure that our cleaning crew is coming as scheduled and that staff members are keeping up with cleaning during their shifts. We apologize that your visit with us was unfavorable but we appreciate your feedback to help us improve our services. Please let us know if there's anything else we can do for you. Warm Regards, Kim W. Director of Client Services
Possibly talk to Blackjack pizza next door, thin walls, heard them cussing while my son was in the room with me.
Business response:
Hi Jone, Thank you so much for letting us know about this issue so that we can fix it. We will absolutely bring this up with our neighbors next door to make sure they are more considerate of our patients. We hope you have a very Happy Holiday and a Healthy 2018.
Explain exacally why you are treating her with the medication you DoD.
Business response:
Hi Monica, I have forwarded your response to our Clinic Lead in Thornton so they can follow up with you. Please let us know if there's anything else we can do for you, we're happy to help!
Still have the same issue
Business response:
Hi Jody, Thanks for the feedback. We're really sorry to hear that you're still having issues. Have you been able to follow up with your PCP? Please let us know if we can do anything else for you, it's our pleasure to help.
I went in for help with clogged ears and was sent to a different emergency hospital and only got drops and nasal spray and got a appt with ent.
Dr wasn't really clear on what was going on. Told me I had kidney stones but wasnt sure. Said they would see about my urine test and he didnt when look at it. I had to explain that is was a bad color. Then come to find out that I had tested positive for e coli and no messages to my phone I was in 7/4 and finally called 7/13. Luckily the meds I got ended up helping but would have been nice to know more before I left there.
Business response:
Hi Dalonda, Thank you so much for taking the time to leave us feedback about your visit. I shared your comments with our Thornton clinic lead and he has researched the issue. He shows that you were called on 7/8 (which is a normal turnaround time for labs sent out) and that the staff left a VM for you. I'm so happy that the meds you received helped and I hope you're feeling much better. Please let us know if there's anything else we can do for you, we're happy to help!
They said to call back if we have any questions. We stoped by and they couldn't help out fill forms for restrictions at work. They will bill your insurance bill you but don't care as long as they got your money.
Business response:
Hi Alejandra, Thank you for taking the time to leave us feedback about your visit. While we can give documentation that you were in the clinic, it is the provider's discretion on whether they will excuse a patient from work. I'm very sorry that you feel you were not adequately helped. Please let us know if there is anything else we can help you with. Hope you're feeling better!
Frequently asked questions about AfterOurs Urgent Care Thornton
How is AfterOurs Urgent Care Thornton rated?
AfterOurs Urgent Care Thornton has a 4 star rating with 2,163 reviews.
When is AfterOurs Urgent Care Thornton open?
AfterOurs Urgent Care Thornton is open now. It will close at 11:00 p.m.